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Mercedes-Benz of Denver

Denver, CO

4.6
358 Reviews
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940 S Colorado Blvd

Denver, CO

80246

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Showing 358 reviews

December 27, 2025

Mark conducted my sale in as a professional manner as I have ever had in buying vehicles. More

by JOELFAESTEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark McGinnis
December 12, 2025

Griffin was low pressure and sales manager was great. Finance guy was quick and it was a smooth transaction. More

by aaronahlfinger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Griffin, Jacob, Ayad
Dec 19, 2025 -

Mercedes-Benz of Denver responded

We're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

November 29, 2025

Excellent service. I am happy with my purchase. Great dealership! Thank you Mark, Max and Finance Manager. More

by Chrisrentzios
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark, Max, Finance Manager
Dec 02, 2025 -

Mercedes-Benz of Denver responded

Chris, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Denver. We can't wait to see you again, have a great day.

November 21, 2025

Had an awesome experience working with Mark McGinnis at Mercedes-Benz of Denver. Super friendly, easy to work with, and made the whole process smooth and stress-free. I love the car and really appreciated More

by Jrdnbrc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark McGinnis, Marco
Nov 28, 2025 -

Mercedes-Benz of Denver responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Denver. We can't wait to see you again, have a great day.

November 01, 2025

Salesman and managers where very apathetic concerning the mechanical break down of a used vehicle I purchased from them 3 weeks prior. When requesting a copy of their vehicle inspection, carfax, and a new se More

by ab
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Can't remember
Nov 04, 2025 -

Mercedes-Benz of Denver responded

Hello, Thank you for leaving us this feedback. We would appreciate the opportunity to speak with you more about your experience. Please contact our General Manager at (303) 953-4581 at your earliest convenience.

October 30, 2025

This dealership caused over $4000 damage to my new car while in their possession in the service department. Upon pick up I immediately pointed it out to service manager named Chris Jarrach who proceeded t More

by mjs76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Jarrach,Emily Caldwell
Nov 02, 2025 -

Mercedes-Benz of Denver responded

Melissa, This was your first visit to our service department, and we take every guest's concern seriously. After a full review of your vehicle and our facility, we found no evidence that our car wash caused any damage. Our wash equipment was professionally serviced last week and processes over 100 vehicles per day—including service, pre-owned, and loaner cars—without a single related damage claim. Your 2025 GLA 250 was purchased pre-owned after being used in Mercedes-Benz of Westminster’s loaner fleet since March 14, 2025. It has no clear mask or paint protection film, leaving it exposed to normal road debris throughout its prior use and during your ownership. The pitting and chips you pointed out are consistent with that, not with car wash damage. Our Service Director offered to assist with the light swirl marks as a goodwill gesture, and we also reached out to MBUSA, who offered a one-month payment reimbursement during your warranty repair. We understand you were upset, but recording our staff and making threats during your visit created an uncomfortable environment. We expect the same respect for our employees that we extend to our guests. We stand by our findings, and our corporate partners are aware and supportive of our conclusion. Emily Caldwell General Manager Mercedes-Benz of Denver

Nov 02, 2025 -

mjs76 responded

I have lots of supporting evidence that my new car was damaged while in your possession in the service department. I keep getting the same generic response from you claiming it wasn’t the car wash etc. weather it was the car wash or whatever caused the damage it happened while in your care. Emily Caldwell you are handling this situation very unprofessionally and just saying whatever to deny it. No manager or upper management has even returned my call or had me come in to observe the damage other than Chris who immediately denied anything after looking over the car for just about 1 minute. He began arguing with me and was acting angry that I brought it to his attention so I recorded his behavior with my phone. Then I got an email from you with a snide and offensive comment claiming I threatened your staff which is untrue and defamatory. I’m happy I recorded it to prove I never threatened anyone. I’ve never dealt with the level of unprofessionalism and client abuse as I have dealt with at your dealership and I’ve bought a lot of cars in my day and even from some seedy used car lots when I was younger that was more professional than your dealership.

October 23, 2025

Tony Upton has been so very kind and helpful in all my dealings with Mercedes Benz of Denver. He has set the customer experience best of any company that I know of. Top notch service from Anthony Upton!! More

by michaeljiron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Upton, Brandon Mungmee, Marco Valles
Oct 27, 2025 -

Mercedes-Benz of Denver responded

Thank you for your kind words! We're thrilled to hear that Tony's exceptional service has made a positive impact on your experience with us. We pride ourselves on providing top-notch service and we're glad to know that it's being recognized by our customers. We look forward to serving you again in the future!

October 17, 2025

We had an amazing experience buying our glc300. Mr Jack Korte was really knowledgeable and an ease to deal with! I will definitely recommend both he and the dealership! More

by russpitrone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Korte
Oct 20, 2025 -

Mercedes-Benz of Denver responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 14, 2025

Niko was amazing. He went far and beyond more than I expected and got me an amazing car. His team was amazing as well. I would definitely recommend this Dealership. More

by Jugbug
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Niko
Oct 16, 2025 -

Mercedes-Benz of Denver responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 25, 2025

Finance and sales played the cat and mouse game. I let them shop the rate with my own bank and came with a worst rate then the bank gave me and then when I was walking away tried to say they got a b More

by Ron Ham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ayad and Joey
Oct 01, 2025 -

Mercedes-Benz of Denver responded

Ron, Thank you for bringing your experience to our attention. Unfortunately, we are unable to locate your information in our system. However, we would appreciate the opportunity to speak with you more about this situation. Please contact our General Manager at (303) 953-4581 at your earliest convenience.

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