Mercedes-Benz of Denver

The car had about 13K miles. Needed a new rear differential because of a noise it appeared to be making. Making the appointment was easy to do and accommodating. One week to repa Needed a new rear differential because of a noise it appeared to be making. Making the appointment was easy to do and accommodating. One week to repair because of parts, I understand. I'm not sure the issue has been completely resolved and will contact the service dept. to follow up. My service representative, Vanessa Castillo, was very helpful and kept me informed throughout the process. More

Great experience! My salesperson, Matt was one of the most thorough, informative and honest sales person I have come across in a long time. He listened to what I was My salesperson, Matt was one of the most thorough, informative and honest sales person I have come across in a long time. He listened to what I was looking for and addressed what vehicle would be best for me and did not try upscale me on something that I did not need. I had spoken with several other dealers the previous day and was very frustrated by being pushed for something that was unnecessary. It was a simple process with Matt and his finance department, extremely professional. They also made sure I had all the important coverage. There were no hidden costs, everything was completely upfront. More

The dealership is excellent. The showroom is impressive. My salesman was profession and he went out of his way for us. The showroom is impressive. My salesman was profession and he went out of his way for us. More

Mark mcginnis was very knowledgeable and courteous. He was respectful and worked hard for my purchase. Marco was also very helpful. He was respectful and worked hard for my purchase. Marco was also very helpful. More

I bought a vehicle from this dealership. The vehicle broke down after 6 days around 500 miles. They left me stranded in another state and a massive bill to fix it. They had no remorse for th The vehicle broke down after 6 days around 500 miles. They left me stranded in another state and a massive bill to fix it. They had no remorse for the situation and kept giving me the run around. I would avoid this place at all costs and give your money to a more trustworthy organization. I will never recommend Mercedes vehicles to anybody as long as I live. Thanks for nothing. More

Courteous and knowledge salesperson. They were able to answer all the questions we had. Very happy! They were able to answer all the questions we had. Very happy! More

The staff have been great but the brand/product has been one of the worst I’ve had. Two cars in the two years and both had issues. one of the worst I’ve had. Two cars in the two years and both had issues. More

The Mercedes Benz of Denver did a great job of making sure I was informed about the vehicle I was purchasing as well as being hospitable the whole experience. A Big thank you to Griffin Moody! sure I was informed about the vehicle I was purchasing as well as being hospitable the whole experience. A Big thank you to Griffin Moody! More

Things were good up to the point of ordering a new car and paying the deposit…downhill from there. I definitely didn’t have the experience advertised on the Sonic Automotive website of their culture and c and paying the deposit…downhill from there. I definitely didn’t have the experience advertised on the Sonic Automotive website of their culture and commitment and can not recommend, it’s about the money, nothing else, like most all dealerships/businesses. I tried, but could find nothing that sets this dealership or auto group apart from the rest. More