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Mercedes-Benz of Denver

Denver, CO

4.6
376 Reviews
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940 S Colorado Blvd

Denver, CO

80246

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Showing 376 reviews

June 03, 2026

If buying a used car from this dealer, I would beware. I can’t speak on New, but we just bought our daughter used Ford . Yes, it’s a used car. I expected a little maintenance. They made me sign a paper th More

by Bryan S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
General manager used cars
Jun 06, 2026 -

Mercedes-Benz of Denver responded

Bryan, Thank you for taking the time to share your feedback. We understand your frustration and appreciate the opportunity to provide additional context. This vehicle was originally priced significantly higher, but we discounted it by approximately $4,000 and ultimately sold it to you for $4,000. At the time of sale, we disclosed everything we knew about the vehicle and its condition so you could make an informed decision. Since your concerns were brought to our attention, we have continued to work with you and even offered to completely unwind the transaction and take the vehicle back. That offer remains available until the end of this week. We have also offered to assist with repairs through our service department to help address some of the maintenance concerns you raised. While we certainly understand that unexpected repairs can be frustrating, especially for a first-time vehicle owner, this is an older, high-mileage vehicle that was purchased well below market value. Given the significant discount, the disclosures provided, our offer to unwind the transaction entirely, and our continued willingness to assist, we believe we have done everything reasonably possible to support you and make this situation right. We wish you and your daughter the very best and remain available should you choose to work with us moving forward. Mercedes-Benz of Denver

Jun 06, 2026 -

Bryan S responded

Not at all the truth . I actually contacted months ago to get car and offered a higher price for vehicle and was turned down . Ultimately after being unable to sell vehicle you took last low offer of 5500 cash . You did not sell vehicle to is for 4000. Your crooks . Regardless of price you don’t send any vehicle out without the ability to stop safely . We could have had a severe accident due to you not wanting to pay Mercedes mechanics . You have not tried to rectify anything . All I asked for was 250$ in labor id pay parts and still no response . Lieing to public about situation in any getting you anywhere . I’ll remove reviews when you make right .

May 24, 2026

The dealership is fantastic. Tony is unbelievable and is so kind, thoughtful and caring and helps make each purchase feel specialized, personalized and thought through! Marcos an More

by caralippitt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony, Marcos, Jonathan
May 25, 2026 -

Mercedes-Benz of Denver responded

We're so glad you had such a positive experience with Tony, Marcos, and Jonathan. Thank you for recognizing our team's dedication to providing personalized service.

April 24, 2026

I have purchased 6 vehicles from Mercedes-Benz of Denver. All very reliable and great vehicles. (All Mercedes). The sales team are professional yet caring and the vehicle service is honest and excellent More

by july03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Griffin
Apr 27, 2026 -

Mercedes-Benz of Denver responded

We are thrilled to hear that you have had such a positive experience with us! Our team takes pride in providing reliable vehicles and exceptional service. We look forward to serving you again in the future.

April 21, 2026

Superb and quick customer service to make my shopping experience memorable. My family will definitely shop here. More

by chloefergerson
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jon Weisbart
Apr 25, 2026 -

Mercedes-Benz of Denver responded

Thank you for the amazing review! We're thrilled to hear that our customer service made your shopping experience memorable. We look forward to welcoming you back to our store.

April 21, 2026

I had an excellent experience at this Mercedes dealership. The service was fast, efficient, and handled with a high level of professionalism from start to finish. Griffin and Marco were especia More

by bgundrum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Griffin, Marco
Apr 24, 2026 -

Mercedes-Benz of Denver responded

Thank you so much for your kind words, we are thrilled to hear that you had an excellent experience with us! We appreciate your recommendation and look forward to helping you in the future.

March 31, 2026

I had an excellent experience at Mercedes-Benz Denver. Friendly, professional staff who went above and beyond to make the process smooth and enjoyable. Thank you for a fantastic car-buying journey! More

by Jambobana12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Weisbart
Apr 04, 2026 -

Mercedes-Benz of Denver responded

Thank you for choosing Mercedes-Benz of Denver! Providing exceptional customer service is our top priority, and we are thrilled to hear that we exceeded your expectations. We appreciate your kind words and look forward to serving you in the future. Happy driving!

March 29, 2026

When buying a car (new or used), we're used to having to gird our loins and step into battle. The two-and-froing is typically exasperating and an ordeal. We were both very pleasantly surprised by our experi More

by AndrewG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark, Matthew, Jacob, Emily.
Apr 04, 2026 -

Mercedes-Benz of Denver responded

Thank you for choosing Mercedes-Benz of Denver! We pride ourselves on providing exceptional service for all of our customers. We are so happy to hear that your car-buying experience with our team was pleasant and stress-free. We look forward to serving you again in the future.

March 21, 2026

Everyone was friendly and responsive to making my appointment online to my time at the dealership. More

by amcwee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marvin
Mar 25, 2026 -

Mercedes-Benz of Denver responded

Thank you for choosing Mercedes-Benz of Denver! We're thrilled that you had a positive experience from booking your appointment online to visiting us in person. We appreciate your support and look forward to serving you again in the future.

March 02, 2026

I came in to purchase windshield wipers, and when the day ended, I had upgraded my car. Tony Upton is fabulous and we had so much fun making this happen. Thank you Tony, and Mercedes Denver!! More

by Skatermom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Upton
Mar 05, 2026 -

Mercedes-Benz of Denver responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Denver. We can't wait to see you again, have a great day.

February 22, 2026

Bobby was amazing! !! The customer service was fantastic. Seamless process for bugging a used car. Highly recommend Bobby! More

by Amyszpak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby
Feb 25, 2026 -

Mercedes-Benz of Denver responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Denver. We can't wait to see you again, have a great day.

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