Mercedes-Benz of Denver

I purchased a 2020 Tesla model Y recently. 13 days after, I had a tire blowout on me on the highway. The tires were worn out on the inside, making them difficult to see how bad they were worn 13 days after, I had a tire blowout on me on the highway. The tires were worn out on the inside, making them difficult to see how bad they were worn. When I let the dealership know what had happened. I was told there was nothing they would do for me. They let me drive off the lot on tires that were very unsafe and never once mentioned ot. Endangering me and my family. They expressed zero concern for my safety or the fact that they sent me off, with no warning. They said that there was a disclosure about the tires. The only disclosure I got was a generic list of possible problems with purchasing a used car. They acted in poor faith and I would warn anyone else about this lack of professionalism. BUYER BE WARE! More

When you have decided to venture out to a car dealership, you hope to meet a salesperson with integrity. You hope to meet with someone who is knowledgeable about his brand of cars, well-versed with the mod you hope to meet a salesperson with integrity. You hope to meet with someone who is knowledgeable about his brand of cars, well-versed with the models available as well as the near-future offerings. Someone who is fun to talk to. Someone whose smile is genuine. Someone who listens to the customer's comments. Someone who can think fast and make suggestions quickly. Someone who is flexible in making proposals or changes when the customer is indecisive. Someone who wants to be there to help the customer find the right vehicle at the right price. We found him!! His name if Griffin Moody at Mercedes-Benz of Denver. And, G impressed us so much that we completed two different transactions with him. More

I was greeted by a friendly receptionist and sales associate upon arrival. The vehicle I was there to see was ready up front for a tour and test drive. My sales associate Marvin was very knowledgeable associate upon arrival. The vehicle I was there to see was ready up front for a tour and test drive. My sales associate Marvin was very knowledgeable able the vehicle and provided tips and tricks on common mistakes customers run into when they are learning they new vehicle. More

Great service all around from sales to finance. The dealership was easy to work with and made it a great experience. The dealership was easy to work with and made it a great experience. More

They were great. The salesman and finance team were very helpful and the deal was good. The salesman and finance team were very helpful and the deal was good. More

I had an absolutely phenomenal experience working with Marvin while purchasing my new Mercedes! From start to finish, he truly went above and beyond to make sure I felt confident and excited about my deci Marvin while purchasing my new Mercedes! From start to finish, he truly went above and beyond to make sure I felt confident and excited about my decision. What stood out most was the level of care and attention he gave throughout the entire experience. Marvin even came in on his day off to help me, which says so much about his dedication to his clients. Once I decided on my vehicle, he took the time to walk me through every single feature. He didn’t just quickly glaze over things. He explained how everything worked, answered all of my questions, and helped me program and customize the vehicle exactly to my liking before I left. He even walked me through customizing my radio and lift hatch to my liking. He also made sure I felt comfortable with the dealership beyond just the purchase. He personally walked me around and introduced me to the different people and departments I’ll be interacting with throughout my ownership, including the service team. It made the entire experience feel much more personal and welcoming. Marvin was knowledgeable, patient, attentive, and genuinely invested in making sure I had a great experience. I never felt rushed or like I was simply another sale. He made purchasing my new Mercedes feel special, and I couldn’t have asked for a better Client Advisor. I would absolutely recommend Marvin to anyone looking for an exceptional car-buying experience! More

Service and sales are second to none. I send all my friends there without hesitation. I send all my friends there without hesitation. More

The purchase was the best experience I've ever had in buying a vehicle. Tyler was sharp and very dialed into our needs. I recommend this dealer 100%. buying a vehicle. Tyler was sharp and very dialed into our needs. I recommend this dealer 100%. More

It was very clean, professional, and no pressure. I was very comfortable. There was lots of space. I was very comfortable. There was lots of space. More

If buying a used car from this dealer, I would beware. I can’t speak on New, but we just bought our daughter used Ford . Yes, it’s a used car. I expected a little maintenance. They made me sign a paper th I can’t speak on New, but we just bought our daughter used Ford . Yes, it’s a used car. I expected a little maintenance. They made me sign a paper that acknowledge that it needed new brakes in the front which I figured no problem. It’s just pads. We drove two hours to Denver to look at the car and buy we told them this was for our 16 year-old daughter. The excuse they used to not put pads on the car was that their Mercedes mechanics hourly rate was too expensive. My wife and daughter take the car to drive it and it’s pretty much metal on metal absolutely needs new rotors new brakes, possibly new calipers and there’s also a wheel bearing going out. I reported it to them immediately and they wanted us to drive two hours back and said now they would fix it which made no sense as in the first place. The mechanics were too expensive. They literally let us take a car that was dangerous for New teen driver learning how to drive. The car is absolutely dangerous to drive and they knew it. Not sure who’s overseeing the operation there or how they let a critical component like that go out the door is beyond me waiting for a resolution. More