
Mercedes-Benz of Des Moines
Urbandale, IA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Very friendly and efficient service experience.promise done in two hours and was finished in 90 minutes give me a ride to breakfast and pick me up on time Dean the and efficient service experience.promise done in two hours and was finished in 90 minutes give me a ride to breakfast and pick me up on time Dean the shuttle driver was awesome More
Great experience Very smooth and stress-free transaction. Also the service dept is great too. This is a very professional and well-run dealership. I have recommended t Very smooth and stress-free transaction. Also the service dept is great too. This is a very professional and well-run dealership. I have recommended them to many of my friends and colleagues. More
Very professional Dennis was great. I had previous experience with him and am glad to see he is back at European Motors. He is a real professional Dennis was great. I had previous experience with him and am glad to see he is back at European Motors. He is a real professional More
Sunroof service Chad was excellent in promptly scheduling and resolving the issue with my sunroof. It was a rainy day and Chad accommodated to get my ML350 in quickl Chad was excellent in promptly scheduling and resolving the issue with my sunroof. It was a rainy day and Chad accommodated to get my ML350 in quickly to avoid the rain. More
Excellent service support Mercedes of Des Moines has always provided consultative sales support when I buy a vehicle and excellent service for the life of the vehicle. I highly Mercedes of Des Moines has always provided consultative sales support when I buy a vehicle and excellent service for the life of the vehicle. I highly recommend them. More
Top Notch Service and has been for years! I have purchased 3 new vehicles from this dealership and they stand behind their product. Ed and staff are friendly, professional and are always st I have purchased 3 new vehicles from this dealership and they stand behind their product. Ed and staff are friendly, professional and are always striving to do their best for their clients. Thank you for the comfort and safety knowing that I am well taken care of at Mercedes-Benz of Des Moines. Kate Kennedy More
Service A ML350 We had regular service A on our 2014 ML350. Srevice was done in a timely and professional manor .We have had our other vehicles serviced here previous We had regular service A on our 2014 ML350. Srevice was done in a timely and professional manor .We have had our other vehicles serviced here previously . More
Wonderful Detailing After a long road trip our new Porsche was in desperate need of cleaning. The team did a phenomenal job; even the small areas on the wheels were cle After a long road trip our new Porsche was in desperate need of cleaning. The team did a phenomenal job; even the small areas on the wheels were cleaned. The vehicle was ready and waiting at its promised time. I will definitely use their services in the future. More
Have seen some positive change in the last six months! I was not totally satisfied last year but last six months I've seen some changes happening which I think are positive! Hopefully the positive show con I was not totally satisfied last year but last six months I've seen some changes happening which I think are positive! Hopefully the positive show continues. I'm still looking for a coupon for detailing my car as committed by your service personnel. Brian your service advisor did say he will take care of that! More
in the shop towed to shop after breaking down, so far they say I need new engine. without further investigation. handicap vehicle for my son, not happy yet towed to shop after breaking down, so far they say I need new engine. without further investigation. handicap vehicle for my son, not happy yet More