Mercedes-Benz of Des Moines - Service Center

I find the service rep to be very knowledgeable and helpful . I always ask for him! helpful . I always ask for him! More

Brad was courteous, friendly and efficient . He answered my calls and I did not hate any cash on me otherwise I would have tipped him . He answered my calls and I did not hate any cash on me otherwise I would have tipped him . More

I was driving cross country and my "check brake pad wear" warning appeared on the dash of my Mercedes GL 350 BlueTec. I arrived at the dealer service center first thing in the morning at 7:30am. I was expec warning appeared on the dash of my Mercedes GL 350 BlueTec. I arrived at the dealer service center first thing in the morning at 7:30am. I was expecting to stay all day but was on the road by 9:30am, which was remarkable. the service manager was courteous and was gracious, knowing that I had many miles to travel. Best service center ever!!!!!!! More

Scheduled maintenance was performed in a timely and professional manner. My intent is to always have service performed to maintain the longevity of this vehicle professional manner. My intent is to always have service performed to maintain the longevity of this vehicle More

Brad Ashby is the absolute friendliest and most helpful Mercedes Service Advisor on the planet! Mercedes Service Advisor on the planet! More

Love this dealer we have three Mercedes and will never drive anything else! Everyone knows us when we call or come in Thank you drive anything else! Everyone knows us when we call or come in Thank you More

Amazing work staff and service! Definitely recommend! Awesome environment as well. Go to Mercedes benz. Definitely recommend! Awesome environment as well. Go to Mercedes benz. More

Nathan did an excellent job of getting me in and completing the job.Excellent employee.I did feel like the cost of the injector was really high as was the labor cost.The work was done correctly thou completing the job.Excellent employee.I did feel like the cost of the injector was really high as was the labor cost.The work was done correctly though.Thanks for getting me back on the road. More

Incredible customer service! They treated me feel Like I was their best and most important customer. The service tech even stayed after hours to insure we would be back on the ro They treated me feel Like I was their best and most important customer. The service tech even stayed after hours to insure we would be back on the road the next morning More

Very helpful and followed thru with us. Right on time and the service was as expected. Good job Right on time and the service was as expected. Good job More