Mercedes-Benz of Durham

I'm grateful for the fantastic service delivered by MB of Durham. Kim Fredlund, our service advisor, is a stand out home run of service experience. Her professionalism, communication and follow through are t Durham. Kim Fredlund, our service advisor, is a stand out home run of service experience. Her professionalism, communication and follow through are top notch and unrivaled. Having lived in 3 states with cars serviced in many dealerships, Kim and her team at MB of Durham are the reason why I continue to return to MB of Durham for all car maintenance needs including detailing services. Excellent service from Kim Fredlund. More

Great customer service Mercedes Benz of Durham, worth the drive from Apex N.C. Kim Fredlund from service was great. She organized a loaner car, a service time around my s Mercedes Benz of Durham, worth the drive from Apex N.C. Kim Fredlund from service was great. She organized a loaner car, a service time around my schedule and my car was detailed and drives great. I would recommend this service department. I will be back! Thank you, More

Best of the Best!!! Maryann was very knowledgeable about the car and also very professional in her approach. Great experience in buying a car from Mercedes Benz of Durham Maryann was very knowledgeable about the car and also very professional in her approach. Great experience in buying a car from Mercedes Benz of Durham. Super people!! More

John and crew are awesome. They made me an appointment and when I got there everything was ready. Loaner car was very clean and same as what I own. Thanks John and crews and when I got there everything was ready. Loaner car was very clean and same as what I own. Thanks John and crews More

Exceptional customer friendly service. Practice of PPE, use of automobile sanitizing agent, adequate hand sanitizer stations, and other measures to contain the spread of COVID19. use of automobile sanitizing agent, adequate hand sanitizer stations, and other measures to contain the spread of COVID19. More

Another great service visit to Hendrick MB Southpoint. Kris went above and beyond as always. Social distancing was followed and disinfecting of the loaner that was made available and of my vehicle prior t Kris went above and beyond as always. Social distancing was followed and disinfecting of the loaner that was made available and of my vehicle prior to it being returned. More

Wonderful Experience! I worked with Maryann and Brett on purchasing my vehicle. This was by far the best and easiest experience I have ever had when purchasing a new vehic I worked with Maryann and Brett on purchasing my vehicle. This was by far the best and easiest experience I have ever had when purchasing a new vehicle. It was such a smooth process and both were so kind and experts on Mercedes. I highly recommend! More

Kris K. the service manager was awesome, professional and took care of all aspects of my service visit. We would definitely highly recommend the dealership to our friends and family took care of all aspects of my service visit. We would definitely highly recommend the dealership to our friends and family More

Car shopping/buying/leasing was made easier, thanks to James Farino, the sales rep who assisted with all of the transactions from start to finish. There was no pressure and after listening to what I was l James Farino, the sales rep who assisted with all of the transactions from start to finish. There was no pressure and after listening to what I was looking for, within my budget and at the same time, within my "heart's desire," he found exactly the car that met this criteria. My work schedule was/is hectic, but thanks to Jim's commitment to customer satisfaction, my car was delivered to my front door! Thank you, Jim, for making this a stress-free, pleasant experience! More

great dealership Purchased my 2020 E350 on January 2020. James Farina was fantastic in getting me the car I wanted. I traded in my 2014 E350 and Jim was able to find Purchased my 2020 E350 on January 2020. James Farina was fantastic in getting me the car I wanted. I traded in my 2014 E350 and Jim was able to find and have on the lot the same car that I wanted, Black on black 4matic. Jim got me the financing that worked for me and we got everything wrapped up in a very short amount of time. I had my previous 2014 serviced a couple of time and the service department is also great. They get the work done on time and at a fair price. More