Mercedes-Benz of Durham

Maryann is a true paradigm of what customer service and experience should be no matter who you are. With her help, I was able to purchase my first Mercedes-Benz; I walked away more than confident and extre experience should be no matter who you are. With her help, I was able to purchase my first Mercedes-Benz; I walked away more than confident and extremely happy because of her help. I’ve been to dealerships where employees could care less about why I was there. Not once did I ever feel uncomfortable or uneasy. She was more than friendly, and let’s not forget her favorite color is pink just like mine! If you ever happen to stop by Mercedes-Benz of Durham, make sure to ask for Maryann. I PROMISE you won’t be disappointed!! More

Excellent service. Friendly, efficient . They had a loaner car ready for me and explained what they were going to do for my service very wel loaner car ready for me and explained what they were going to do for my service very wel More

An awesome experience From the minute I walked in the door, Maryann was very pleasant and helpful. She fulfilled all my request, showed me the vehicle I was looking at onli From the minute I walked in the door, Maryann was very pleasant and helpful. She fulfilled all my request, showed me the vehicle I was looking at online, and answered all my questions. If I had one she couldn’t fully answer she quickly got me answer. She listened to me and got me a great offer. When I asked for a little more on my trade in, she got it done. She made the negotiation process so very easy and helped me get a great deal! She carefully explained and showed me some of the features of the car so that I could fully appreciate what the car had to offer. She even helped make the closing procedures much easier. During the whole proceedings she never rushed through anything, never rushed me, and stayed fully committed to my quest for my dream car. Maryann and the whole staff there made it the most enjoyable experience of purchasing a vehicle That i have ever had. I highly recommend Mercedes-Benz of Durham! More

I love everyone at this dealership. Everyone was so friendly and made sure you were taken care of. Maryann was the best. She kept in contact friendly and made sure you were taken care of. Maryann was the best. She kept in contact More

I just brought my first Mercedes Benz 2020 GLC 300 and I couldn't be happier. Maryann Wrenn made sure I had an A-mazing experience. She was EXTRA patient with me while we searched the country for the perfec couldn't be happier. Maryann Wrenn made sure I had an A-mazing experience. She was EXTRA patient with me while we searched the country for the perfect SUV for me. She even delivered my vehicle to my home on her day off. She was always full of excitement and energy. If you are looking for a great experience see Maryann. More

Joshua and finance women were the best and vehicle clean friendly staff great experience .Going to buy another vehicles from Josh . Recommended josh to friend who bought friendly staff great experience .Going to buy another vehicles from Josh . Recommended josh to friend who bought More

Exceptional Personnel Maryann Wrenn was a pleasant salesperson and a pleasure to deal with, truly a consummate professional. I highly recommend her if you're looking to buy Maryann Wrenn was a pleasant salesperson and a pleasure to deal with, truly a consummate professional. I highly recommend her if you're looking to buy or lease. More

Let me start off by saying I never leave reviews but I give credit when credit is due. I’ve been looking for a new car for the past couple weeks and I finally found “the one” I saw the car was in Charlott give credit when credit is due. I’ve been looking for a new car for the past couple weeks and I finally found “the one” I saw the car was in Charlotte and I needed to get it transferred in, when I called I was told Maryann who is a sales consultant was going to get in touch with me to talk about the car. Maryann called me within 10 mins, I explained to her with my job it’s really hard for me to come in but I really wanted the car ! She sent me all of my documents through email that I needed to sign and let me know all the paperwork that she needed from me. She kept in touch with me throughout the day until my car arrived. Not once did she make me feel like I was getting on her nerves and I truly appreciate that more than she knows. I’m really big on energy and she’s has the most positive energy I’ve been around in awhile. Any doubts you have about getting a new car I promise working with Maryann they’ll go away !!! More

Exceptional experience! We bought our very first Mercedes-Benz Sprinter from this dealership and the experience could not have been better! From start to finish our sales con We bought our very first Mercedes-Benz Sprinter from this dealership and the experience could not have been better! From start to finish our sales consultant Brett Weaver was open and honest with any questions we had. He was never pushy and genuinely cared about our needs. Bryan Fleming was a great help with customizing the van and also completing the paperwork. We will definitely be back to upgrade the rest of our fleet! More