Mercedes-Benz of Durham

Absolutely Amazing Experience I purchased my Mercedes CLA 250 on March 23rd, 2016. I've purchased a lot of things in my life. However, I must say this purchase was one of the best I purchased my Mercedes CLA 250 on March 23rd, 2016. I've purchased a lot of things in my life. However, I must say this purchase was one of the best experiences thus far. I worked with Kat, and she was patient, knowledgable and she did everything in her power to get me in the vehicle of my dreams. I drove off the car lot with the biggest smile ever. Even after I left she checked on me to make sure everything was going great with the car. I am so thankful I was able to work with her. This will be an experience I'll never forget. I would definitely recommend Kat & the whole Mercesdes Benz team to everyone I know. More

Used car purchase I purchased a Mercedes .The sales last that I worked with was outstanding. Her knowledge of the car and her willingness to help me was very Goog I purchased a Mercedes .The sales last that I worked with was outstanding. Her knowledge of the car and her willingness to help me was very Google. I would purchase from this dealership again and also her as a sales representative. More

Daniel is a one-of-a-kind salesman While buying my Mercedes, Daniel was both patient and kind. The day I met Daniel, I was called away from the showroom to find out my mother was dying While buying my Mercedes, Daniel was both patient and kind. The day I met Daniel, I was called away from the showroom to find out my mother was dying. I was away for about five weeks, and during that time Daniel called to see how I was doing . . . not to sell me a car. What a splendid young man!!! When I returned home, Daniel and I closed the deal on a car in Charlotte. Everything went very smoothly, and Daniel was extremely helpful in explaining the workings of the vehicle. We have decided that future purchases will be through Daniel at Mercedes of Durham. More

Friendly, informative service I was greeted immediately upon entering the dealership and subsequently met Rajesh Patel. He was well-informed about the car I came to see, showing m I was greeted immediately upon entering the dealership and subsequently met Rajesh Patel. He was well-informed about the car I came to see, showing me its features and providing a complete account of the history and service performed on it. In addition to the cash purchase I intended to make, we discussed additional purchase and warranty options. I would certainly consider coming to this dealership for future purchases or service. More

Excellent Car Purchasing Experience We received the most courteous, thorough, and honest car buying experience EVER! Catherine Burchette provided us with details needed to purchase the c We received the most courteous, thorough, and honest car buying experience EVER! Catherine Burchette provided us with details needed to purchase the car we wanted. More

Excellent Customer Service Daniel ! When I entered the dealership, Daniel Debrecht approached me with a warm smile and a personable, professional greeting. My visit to the Mercedes-Benz When I entered the dealership, Daniel Debrecht approached me with a warm smile and a personable, professional greeting. My visit to the Mercedes-Benz of Durham dealership was with the objective to get a Toyota Camry transferred from another Hendrick dealer over 150 miles away. Daniel immediately contacted the Sales Director, Dan Scallion who made things happen for me. Daniel called me in less than 48 hours to advise me the car had arrived. There were a few items needing a little TLC and they agreed without hesitation to complete the work. Both the Manager and General Manager were instrumental in getting these things done. My purchase was an extremely favorable buying experience. Daniel explained every step of the process and kept me abreast of everything. I highly recommend you contacting Daniel Debrecht if you are considering buying any type of used car or a new Mercedes-Benz. My interaction with every person at this dealership was impeccable ! Deb C. More

Patel Rakesh Rakesh was the person that I dealt with and he was terrific! He answered all questions in a timely manner and followed up with me for further assista Rakesh was the person that I dealt with and he was terrific! He answered all questions in a timely manner and followed up with me for further assistance. I would highly recommend Rakesh and this dealership. Rudolph More

Highly recommend Daniel I am writing a review in regards to recent trade-in that I sold E350 coupe and bought Chrysler Town & Country at Mercedes Benz Durham and my experienc I am writing a review in regards to recent trade-in that I sold E350 coupe and bought Chrysler Town & Country at Mercedes Benz Durham and my experience with Daniel Debrecht. The only reason I will go back to buy another car and will put good words is because of the staff like Daniel. Daniel was very professional and took time to explain me everything . He answered all of question with all the details. I would highly recommend all to work with him and he is very good asset to the MB Durham. More

Daniel Debrecht was on my team! Hi there, On January 6, 2016 I came there to Mercedes-Benz of Durham and purchased a 2010 BMW 535xi station wagon. Daniel Debrecht was my Produc Hi there, On January 6, 2016 I came there to Mercedes-Benz of Durham and purchased a 2010 BMW 535xi station wagon. Daniel Debrecht was my Product Specialist and I just wanted to let you know that Daniel was one of the most professional and accommodating people I've had the pleasure to assist me. I called the day before to make an appointment and came from West Columbia, SC, so I didn't have very much time spend. I drove to Durham the night before and stayed in a hotel so that I could be there early and when I drove up to your beautiful building, Daniel walked out and greeted me in front of your showroom. From that point on, his attention, courtesy, knowledge and friendliness set him apart as a true asset to the Hendrick Auto organization. Daniel understood the reasons for my time constraints and was at all times conscientious of how things were going during my time there. My experience with him was everything I would have expected with my cash transaction which for me, took a very long time to save for. I was very pleased with every aspect of my experience there and the timeliness of my purchase with Daniel. In addition, Robert French was very helpful in helping me get through the paperwork and Motafa was nice enough to come in for a minute and expressed his thanks at my being there. You should be very proud of Daniel Debrecht and how he represents Mercedes-Benz of Durham in such a positive way. I was proud to do business with him. Thank you very much, Micheal Fulmer More