Mercedes-Benz of Durham

All I can say it 2 thumbs up! !! I had an AMAZING experience purchasing my Benz. Dusty exemplified excellence and was on point for every aspect and detail of my purchase.... Josh w !! I had an AMAZING experience purchasing my Benz. Dusty exemplified excellence and was on point for every aspect and detail of my purchase.... Josh was very thorough in pointing out details ie; maintenance packages, pricing etc. I personally want to Thank you so much for your outstanding service & professional excellence throughout this entire process! God bless you!!! More

The Service Manger and Service Advisor Respects my dignity and humanity as a human being. dignity and humanity as a human being. More

Fantastic, personal, professional service from Chris Macintosh and technician Doug. Forever my go-to guys! Emergency service, I required new battery, called and they were waiting for me. Repair compl Macintosh and technician Doug. Forever my go-to guys! Emergency service, I required new battery, called and they were waiting for me. Repair complete, was escorted to my vehicle, What valet service! Thank you for making my day! Mary C-Services done on 08/11/23 More

ISAAC IS THE BEST! !! I’m still so happy about my new car!! Thanks Isaac! !! I’m still so happy about my new car!! Thanks Isaac! More

Issac was amazing. He was locked from the beginning to the end. He help feel comfortable. He was locked from the beginning to the end. He help feel comfortable. More

Excellent service department. Mr. Nick saved the day. He is an exceptional Product Concierge. I called in a panic because I could not disengage the parking brake, and the outside Mr. Nick saved the day. He is an exceptional Product Concierge. I called in a panic because I could not disengage the parking brake, and the outside temperature was registering 101 degrees. Mr. Nick was able to walk me through troubleshooting to release the brake. It is reassuring to have access to such knowledgeable and professional service. More

Grest service. Seth is a great communicator who focussed on my needs. I got great explanations and a video of my car inspection. Easy online way to pay too. Seth is a great communicator who focussed on my needs. I got great explanations and a video of my car inspection. Easy online way to pay too. More

Friendly welcoming dealership. I bought my vehicle here. They gave me a good deal then. The salesman’s were helpful during the process I bought my vehicle here. They gave me a good deal then. The salesman’s were helpful during the process More

Excellent service dept. friendly staff. Nice clean dealership. Reasonable prices. A great place to bring older cars like mine; 2006 R500! friendly staff. Nice clean dealership. Reasonable prices. A great place to bring older cars like mine; 2006 R500! More

They are always extremely professional and knowledgeable. I appreciate the time they take to follow up and keep me posted on where my car is in the process. I appreciate the time they take to follow up and keep me posted on where my car is in the process. More