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Mercedes-Benz of Durham

Durham, NC

5.0
268 Reviews

110 Kentington Drive

Durham, NC

27713

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268 Reviews of Mercedes-Benz of Durham

March 14, 2022

Excellent service, professional staff and beautiful facility. Service work has never been easier or more customer focused. More

by Mkearney4014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya
Mar 18, 2022 -

Mercedes-Benz of Durham responded

Mkearney4014, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Durham! We can't wait to see you again, have a great day.

February 22, 2022

Great service team! Always let’s you know what’s going on with your car and responds in a professional manner! More

by Prez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rollins
Feb 24, 2022 -

Mercedes-Benz of Durham responded

Prez, we are glad we could help! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mercedes-Benz of Durham!

February 08, 2022

Excellent A Service. Completed within time promised. No more to say. No more to say. More

by Jg6206
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
fghh
Feb 10, 2022 -

Mercedes-Benz of Durham responded

Jg6206, thank you so much for your high rating! We look forward to your next visit! Take care!

January 27, 2022

Always a great experience at Hendricks Mercedes.I mostly Always a great experience at Hendricks Mercedes. I mostly deal with Seth, he’s always very helpful and makes the process of getting serviced easy as More

by niccochris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth
Feb 02, 2022 -

Mercedes-Benz of Durham responded

Niccochris, we're so glad that we were able to go above and beyond your expectations! Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

January 19, 2022

Very Friendly's, Profesional people, I like the costumer service attention. I recommend other people great job thank you guys More

by Pedro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth
Jan 21, 2022 -

Mercedes-Benz of Durham responded

Pedro, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Durham

January 18, 2022

My wife and I have been taking our Mercedes Benz vehicles to Mercedes Benz of Durham since moving to NC. We are much closer to two other MB dealerships but prefer the personal attention we get from the folks More

by jeffreyshaw00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya Overstreet, Cameron Johnson
Jan 21, 2022 -

Mercedes-Benz of Durham responded

Jeffreyshaw00, it's experiences like yours that really keep us motivated! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 13, 2022

Excellent people and service. Because of covid they were short handed and still got to my car on-time. More

by dcb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rollins
Jan 15, 2022 -

Mercedes-Benz of Durham responded

Dcb, it's experiences like yours that really keep us motivated! We do hope we can be of assistance in the future. Take care!

November 28, 2021

Isaac was awesome and very helpful. He was so knowledgeable about the car. Made purchase easy! More

by Willis429
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac
Nov 30, 2021 -

Mercedes-Benz of Durham responded

Willis429, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out to us if there's anything more we can do!

November 18, 2021

Great service The salesman‘s was very nice ! It was ready on time I was very satisfied More

by Tanyasmith38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I can’t remember
Nov 23, 2021 -

Mercedes-Benz of Durham responded

Hi Tanyasmith38 thank you for taking the time to leave us your honest feedback. Please reach out to us at (919) 354-7735 so we may identify ways to improve your experience.

November 03, 2021

Great experience with the Sales Associates. I notice some great team work among the employees. There was not a high pressure sales environment. I will certainly recommend this Dealership to my friends and fa More

by leodbowens
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Ashford and Noah
Nov 05, 2021 -

Mercedes-Benz of Durham responded

Leodbowens, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

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