Mercedes-Benz of Durham

Great customer service. Staff was very attentive and helpful. Answered all my questions and concerns and provided rental for my convenience and accommodated my requests. helpful. Answered all my questions and concerns and provided rental for my convenience and accommodated my requests. More

I was talking with Jon about a vehicle I was interested in. It sold. He found me 1 I liked better than the 1st in less than 24hrs. I bought it. Great work! in. It sold. He found me 1 I liked better than the 1st in less than 24hrs. I bought it. Great work! More

Jim Farina did a great job allowing us to drive different models and help us decide which model was the right one for our current situation. We are very happy with our choice, and this is the third car I buy models and help us decide which model was the right one for our current situation. We are very happy with our choice, and this is the third car I buy from this particular dealership because sales and service are second to none. More

David Spicer did a great job getting our 3500 Sprinter repaired. Working with our insurance company and always responding to my inquires in a timely manner. We live out of state and David's effort in co repaired. Working with our insurance company and always responding to my inquires in a timely manner. We live out of state and David's effort in coordinating with us long distance, expediting the repairs, which were performed well, based on the performance of the vehicle since I picked it up, made a very difficult situation less so. A sincere thank you to him and the dealership. More

Great service , Everyone was very helpful especially Kris service manager service manager More

Experienced Good customer service, employees were pleasant to work with pleasant to work with More

Friendly staff, meticulously answering questions and providing suggestions. Buying process was so simplified and quick! providing suggestions. Buying process was so simplified and quick! More

All you need to do just stop by a front desk and ask Jim Farina. Satisfaction and the best experience in buying a car guaranteed. Thanks Jim!!!! Farina. Satisfaction and the best experience in buying a car guaranteed. Thanks Jim!!!! More

Jim Farina went above and beyond to make our buying experience smooth and efficient. From scheduling test drives of multiple cars to pre filling out paperwork Jim makes car buying easy experience smooth and efficient. From scheduling test drives of multiple cars to pre filling out paperwork Jim makes car buying easy More

While I didn’t find a car to purchase at this time, the experience I had with Maryann was top notch. She took great care to ensure I was able to try many vehicles for comparison. For my convenience , she experience I had with Maryann was top notch. She took great care to ensure I was able to try many vehicles for comparison. For my convenience , she even met me at work on lunch to test drive a car. Absolutely great customer service! Thank you Maryanne! More