Mercedes-Benz of Durham
Durham, NC
Filter Reviews by Keyword
By Type
269 Reviews of Mercedes-Benz of Durham
While I didn’t find a car to purchase at this time, the experience I had with Maryann was top notch. She took great care to ensure I was able to try many vehicles for comparison. For my convenience , she experience I had with Maryann was top notch. She took great care to ensure I was able to try many vehicles for comparison. For my convenience , she even met me at work on lunch to test drive a car. Absolutely great customer service! Thank you Maryanne! More
I had the best experience working with Maryann Wrenn. She is so helpful and knowledgeable...she truly cares about her customers! Can't wait to order my car! She is so helpful and knowledgeable...she truly cares about her customers! Can't wait to order my car! More
This was our second attempt to buy a preowned Mercedes as the first one was unpleasant and had to walk out from the same dealership. This time we we completely awed by the excellent customer service render the first one was unpleasant and had to walk out from the same dealership. This time we we completely awed by the excellent customer service rendered by Maryann Wrenn, the Product Specialist, from Performance Mercedes Benz at Southpoint Durham. She is very knowledgeable, pleasant and has an easygoing personality . We initially decided to back off from the deal, however, it was Maryann’s persistent followup, care and absolute understanding of our situation and constraints which lured us back towards the purchasing of the vehicle. She was totally amazing. Though we were purchasing an old MB, the respect and treatment we received from Maryann was heartwarming. We had such a pleasant experience this time. We will highly recommend Maryann to anyone who wants to be treated right while purchasing a car at Performance Hendrick MB dealership! More
Best dealership around! Maryanne Wren was my salesperson. She’s AMAZING! Not high pressure worked with me through my multiple questions and never gave up until she found tge car I wanted! S salesperson. She’s AMAZING! Not high pressure worked with me through my multiple questions and never gave up until she found tge car I wanted! She is responsive even calling me back and answering my texts on her day off! Truly the best service. I would highly recommend Mercedes of Durham and Maryanne! Trust me I shop everywhere and drove 3 hours because they are that great! More
I walked into the dealership to window shop and possibly return but Shout out to Maryann Wrenn for making my experience so smooth and stress free that I drove out with my dream car. Wonderful costumer servi return but Shout out to Maryann Wrenn for making my experience so smooth and stress free that I drove out with my dream car. Wonderful costumer service. She was so patient and helpful. The whole team made the process so easy, I will definitely be back! More
Awesome experience with Maryann. She was extremely helpful from the first day I walked into the dealership. She was incredible to work with and I will definitely be looking forward to working with her helpful from the first day I walked into the dealership. She was incredible to work with and I will definitely be looking forward to working with her again in the future! More
MaryAnn Wren is incredible! She was helpful and patient!! She always made sure we were satisfied and happy with the process! We will recommend her always! She always made sure we were satisfied and happy with the process! We will recommend her always! More
What a wonderful experience buying a car! I had been looking for a Pre-owned SUV with low mileage and certain features. Maryann was on the lookout for trade-ins that might be of interest to me. The looking for a Pre-owned SUV with low mileage and certain features. Maryann was on the lookout for trade-ins that might be of interest to me. The SUV I purchased was exactly what I was looking for! Although my purchase was not a Mercedes, Maryann was very knowledgeable about the vehicle. She went above and beyond throughout this entire process..from test drive to car delivery and the necessary paperwork. Her professional manner and warm personality made her a pleasure to work with! More
After trying several other Benz dealerships we found MBENZ of Durham. They brought in the car we wanted from Charlotte and we worked out a very favorable deal.. Maryann Wrenn and Scott gave us patient MBENZ of Durham. They brought in the car we wanted from Charlotte and we worked out a very favorable deal.. Maryann Wrenn and Scott gave us patient attention to all details of the car and the lease process. Won’t go to any other dealership or salesperson again. More
They always do! I am always treated with care and respect and the service on my car is excellent. Usually the time it takes is exactly what it is and that’s important to me! respect and the service on my car is excellent. Usually the time it takes is exactly what it is and that’s important to me! More

