Ray Catena Motor Car Corp - Service Center

Mike Laudani, service adviser, exceeds all expectations! Mike Laudani, has been my service adviser for the past 6 years. I certainly appreciate his good service, however, Mike truly goes above and beyond Mike Laudani, has been my service adviser for the past 6 years. I certainly appreciate his good service, however, Mike truly goes above and beyond when it comes to the care of his customers. I am a transplant coordinator, a nurse who works with families when they choose to become organ donors and save lives. I works 24 hour shifts and my car is vital to my work. Without it, my team would be short staffed and lives could be lost. While working, I locked myself out of my car at 9 o’clock at night, Mike came out to Staten Island University Hospital, on his own time, to help me when the battery died in my key fob and I needed to get to the Bronx to care for another patient. To me, and my company, Mike is a hero, and now a part of our team that saves lives. We don’t always stop to say thank you, or realize what impact we have on people’s lives when we go about our daily work, but Mike has been a life saver to families he has not even met. On behalf of my company LiveOn New York, myself and my family I wanted to say thank you! I recommend Mike Laudani to be your service adviser, not only will he provide timely and conscientious service, but he does so with a kind and generous spirit. More

Michael Laudani was great !!!I have been getting my car Michael Laudani was great !!! I have been getting my car serviced with him for the last 6 years and i wouldnt go to anyone else!!! I would recommend Michael Laudani was great !!! I have been getting my car serviced with him for the last 6 years and i wouldnt go to anyone else!!! I would recommend Mike to anyone who needs service on there Mercedes!!!! More

Mike Laudani is a very knowledgeable service advisor and always provides outstanding customer service. Mike Laudani is a gentleman and never provides anything less than top of the line service. Mike Laudani always provides outstanding customer service. Mike Laudani is a gentleman and never provides anything less than top of the line service. Mike Laudani is honest and never disappoints. I highly recommend Mike at Ray Catena EDISON Service! More

Michael Laudani - Service Advisor Michael Laudani is fantastic to work with. I've had to service my Mercedes 3 times this year and it has always been a pleasure to work with him! He Michael Laudani is fantastic to work with. I've had to service my Mercedes 3 times this year and it has always been a pleasure to work with him! He is knowledgeable, friendly and treats you like family! Ray Catena is lucky to have him as a hard-working and dedicated employee. More

Mike Laudani is a very courteous and knowledgeable agent. He’s always ready and willing to help. Mike Laudani is always trying his best to make our experience at the service center excellent. He’s always ready and willing to help. Mike Laudani is always trying his best to make our experience at the service center excellent. More

Mike Laudani is the best at what he does. Mike Laudani is the only person I need to call when I am in need of service or if I have any issues with my Mercedes. He is attentive and gets the job done. Mike Lau the only person I need to call when I am in need of service or if I have any issues with my Mercedes. He is attentive and gets the job done. Mike Laudani also knows what a busy schedule I have and accommodates me each and every time I need service! Thanks Mike! More

Service Excellence - Mike Laudani Michael Laudani is THE service manager who couldn't be more attentive and customer service oriented. Mike Laudani cares about his clients and makes su Michael Laudani is THE service manager who couldn't be more attentive and customer service oriented. Mike Laudani cares about his clients and makes sure he documents all concerns, keeps them updated, and ensures they get their issues and service requests resolved. Mike Laudani is a pleasure to work with and I, personally, will only work with Mike because he has done everything to earn my loyalty. Great guy, great place to get your MB service done. More

Very pleasant and easy From sales to service I. Have to say I it. Was great easy fast ,Annette was great ,greeted offered everything from breakfast coffeee etc even. Lunch ! From sales to service I. Have to say I it. Was great easy fast ,Annette was great ,greeted offered everything from breakfast coffeee etc even. Lunch ! Now who does that my loaner was there I was in and out fast I will never go any place else ! More

Mike Laudani I have been working with Mike Laudani for 5+ years and always find him very knowledgable, polite and patient. Overall, recommend him for your Mercede I have been working with Mike Laudani for 5+ years and always find him very knowledgable, polite and patient. Overall, recommend him for your Mercedes Benz service needs! More

Service B Mike Laudani at Ray Catena treats his clients as family. Mike is courteous, knowledgeable and always available. I go to Ray Catena because of Mike Mike Laudani at Ray Catena treats his clients as family. Mike is courteous, knowledgeable and always available. I go to Ray Catena because of Mike More