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Ray Catena Motor Car Corp - Service Center

Edison, NJ

4.9
148 Lifetime Reviews Review Dealership

148 Reviews of Ray Catena Motor Car Corp - Service Center

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April 10, 2021

"Always a pleasure getting assistance from Tom. My next..."

- paretcharles

Always a pleasure getting assistance from Tom. My next lease/finance will have to be through him as well. Amazing customer service especially the quick responses to any inquiries

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Recommend Dealer
Yes
Employees Worked With
Apr 12, 2021 -

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you for the great review and the kind words about Tom Cola

February 03, 2021

"Tom Cola helped me out with a maintenance package. In..."

- Jefanga429

Tom Cola helped me out with a maintenance package. In addition to that, Tom went out of his way to help me out find an accessory for my Benz and i was able to save money and time. Tom definitely shows commitment to his clients and definitely embraces the Benz family culture.

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Recommend Dealer
Yes
Employees Worked With
Feb 05, 2021 -

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you for the great review

February 02, 2021

"MIKE LAUDANI is the very best. He has been the only..."

- AFG

MIKE LAUDANI is the very best. He has been the only service manager I deal with at Ray Catena. Mike is truthful, helpful and dependable. If ever I have a problem, I know I can call on Mike and he will ALWAYS take care of it for me. After many years and many Mercedes, I would recommend Mike Laudani highly. He is the best!!!!!

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Recommend Dealer
Yes
Employees Worked With
Mike Laudani
Feb 05, 2021 -

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you for the great review on Mike and our service department.

December 22, 2020

"Worked with Mike Laudani; brought my car in for service...."

- VINCENT4

Worked with Mike Laudani; brought my car in for service. He is always pleasant and very professional. He arranged a ride to my work & my car was ready when promised. Mike has taken care of both my wife and I for many years. He is a Great asset to Ray Catena Mercedes-Benz!

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Recommend Dealer
Yes
Employees Worked With
Mike Laudani
Dec 26, 2020 -

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you for review and Mike is a great guy. Happy Holidays

December 04, 2020

"Tom Cola meets all of his objectives. My experiences in..."

- Ang

Tom Cola meets all of his objectives. My experiences in working with Tom have been met with honesty and integrity! His great personality makes you feel like you are part of his family, and will you leave you still are!

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Recommend Dealer
Yes
Employees Worked With
November 13, 2020

"Had an issue with a tire. Extremely satisfied with the..."

- ufp

Had an issue with a tire. Extremely satisfied with the resolution and service provided. The went beyond to make me a happy customer. I know I will be comfortable with my next service.

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Recommend Dealer
Yes
Employees Worked With
November 12, 2020

"The service at Ray Catena’s is unlike anywhere else...."

- pt.wiecz

The service at Ray Catena’s is unlike anywhere else. Service advisor, Guy Paone, went above and beyond to assist me until I felt confident of the diagnosis of my Mercedes problem. When I expressed a concern about upcoming travel he had my car evaluated a second time to be sure of its safety.

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Recommend Dealer
Yes
Employees Worked With
Guy Paone
September 22, 2020

"Service is always easy and a pleasure. From making my..."

- bsktbiz

Service is always easy and a pleasure. From making my appointment and having the wait to be short or offered a shuttle. The atmosphere is respectful and pleasant.

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Recommend Dealer
Yes
Employees Worked With
Fred MGR of service
September 01, 2020

"I worked with Annmarie Albero who was wonderful. She took..."

- Dr.G

I worked with Annmarie Albero who was wonderful. She took care of everything I needed. She is a great access towards your company. Great Service.

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Recommend Dealer
Yes
Employees Worked With
Annmarie Albero
August 06, 2020

"Another great experience."

- ddisomma

As usual whenever I go for service, I’m treated with respect and fairness. Your staff are well trained very helpful. The service department keeps you informed of the situation with the repair to your car.

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Recommend Dealer
Yes
Employees Worked With
Aug 08, 2020 -

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you for the kind words

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