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Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
2,209 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team.
Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel.
Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,209 reviews
January 25, 2020
Everyone provided great service: reception, parts, advisor, technicians, management. Very comfortable environment. My car was serviced quickly, efficiently and brought to me in immaculate condition. advisor, technicians, management. Very comfortable environment. My car was serviced quickly, efficiently and brought to me in immaculate condition. More
by George
Verified CustomerEmployees Worked With
Gayton DeRosa
January 22, 2020
Everyone treated me like a VIP customer. The team at Mercedes-Benz of EDH is friendly, professional and top-notch. The EDH dealership is the only place to purchase your future cars! The team at Mercedes-Benz of EDH is friendly, professional and top-notch. The EDH dealership is the only place to purchase your future cars! More
by riversandco
Employees Worked With
Jeff in parts was very helpful. I wanted to get some fun items for my new car., Shane Lundy, Travis Blankenship
January 21, 2020
I sort of feel like royalty when I need your help. Your dealership is clean and well maintained with friendly, well trained and attentive staff. You spoil me for ever wanting to own anything but a Merc Your dealership is clean and well maintained with friendly, well trained and attentive staff. You spoil me for ever wanting to own anything but a Mercedes product. More
by martin.edie
Employees Worked With
Zach Shiner, Daniel Clark
January 18, 2020
Always great Gaton is the ultimate professional. I have worked with him since 2008 and have always had a great experience. He is very knowledgeable and helpful w Gaton is the ultimate professional. I have worked with him since 2008 and have always had a great experience. He is very knowledgeable and helpful with all of my questions. More
by wmajernik
Employees Worked With
Gayton DeRosa
January 16, 2020
I’m thinking about leaving your dealership because I’m I’m thinking about leaving your dealership because I’m tired of being nickeled and dime for every little thing I go in for the latest it took my serv I’m thinking about leaving your dealership because I’m tired of being nickeled and dime for every little thing I go in for the latest it took my service person 10-15 minutes to check a problem cost me $181 ridiculous there’s a thing called don’t worry about it it’s on the house More
by Ron mantsch
Employees Worked With
Don Vanderschoot
January 16, 2020
Work was done promptly and faster than expected Don is a very customer focused service manager. I always appreciate his advice. He makes sure my vehicle gets the proper service. I really enjoy wo Don is a very customer focused service manager. I always appreciate his advice. He makes sure my vehicle gets the proper service. I really enjoy working with him. More
by Mike T
Employees Worked With
Don Vanderschoot
January 16, 2020
The team always takes care of us and are friendly and professional! Gayton keeps us updated as car is being worked on. Getting a loaner car is great so we aren’t inconvenienced. professional! Gayton keeps us updated as car is being worked on. Getting a loaner car is great so we aren’t inconvenienced. More
by lstrong
Employees Worked With
Gayton DeRosa, Chad Wessling
January 14, 2020
Work was done promptly and when there was a delay i appreciated that the service department communicated with me so i could adjust my plans. appreciated that the service department communicated with me so i could adjust my plans. More
by NKYONANO
Employees Worked With
Don Vanderschoot
January 14, 2020
Pleasure to be doing business with this dealer Just a great experience all around. Personnel are friendly, knowledgeable, prompt, respectful and helpful. They always follow up to be sure everything Just a great experience all around. Personnel are friendly, knowledgeable, prompt, respectful and helpful. They always follow up to be sure everything was done correctly and if there are any issues. I feel special when I am there and that goes a long way in this day and age. More
by kevynrenner
Employees Worked With
David Kaplan, Ryan Christ
January 14, 2020
Great sales and service. Had my car recently serviced. The prompt, polite and friendly service from Scott who met me out front to Gayton who processed my service was great. Had my car recently serviced. The prompt, polite and friendly service from Scott who met me out front to Gayton who processed my service was great. More
by scottharveywines
Employees Worked With
Gayton
