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Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
2,215 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team.
Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel.
Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,215 reviews
December 03, 2019
Super Fast Service Brought my GLC 300 for routine service. Daniel and team did a great job by completing Service A and tire rotation in record time, while waiting. Brought my GLC 300 for routine service. Daniel and team did a great job by completing Service A and tire rotation in record time, while waiting. More
by 6g Schnell
Verified CustomerEmployees Worked With
Daniel Clark
December 03, 2019
First Class!!! When it comes to customer service this organization has it's act together. The staff is beyond professional. Overall a very pleasurable experience, co When it comes to customer service this organization has it's act together. The staff is beyond professional. Overall a very pleasurable experience, couldn't be happier. More
by MBMOTORWERKES
Employees Worked With
Kevin Hewitt, Jeff Griffin, Luis Almazan, Daniel Clark, Don Vanderschoot, Gayton DeRosa
December 03, 2019
Always great! The Service Dept is always very helpful and professional. Appt availability is never a problem. Lobby is very comfortable with plenty of good read The Service Dept is always very helpful and professional. Appt availability is never a problem. Lobby is very comfortable with plenty of good reading material. More
by fred.hall
Employees Worked With
Matt Coats
November 29, 2019
Always polite and kind. Happy people work there We have bought 6 cars from them so that says alot! We also have services there as well. We really like Von Housen motors! Excellent ! We have bought 6 cars from them so that says alot! We also have services there as well. We really like Von Housen motors! Excellent ! More
by ivyapple6335
Employees Worked With
Like the guy in parts too, Gayton DeRosa, Mike Lynch, Matt Coats
November 29, 2019
Always a Cut Above! Always greeted with a smile and a quick word about getting right to what ever your need is. That is always what you get here. Fast, friendly and good Always greeted with a smile and a quick word about getting right to what ever your need is. That is always what you get here. Fast, friendly and good service work that is done right the first time by quality mechanics. More
by XFIL911
Employees Worked With
Daniel Clark
November 27, 2019
Sales Great Sales Customer Service. Had a wonderful experience with Shane Lundy, Derek Upright and Pat Upright. They made my buying experience worthwhile Great Sales Customer Service. Had a wonderful experience with Shane Lundy, Derek Upright and Pat Upright. They made my buying experience worthwhile. I will definitely purchase from this dealership again. More
by rmoneymakr
Employees Worked With
Pat Upright, Shane Lundy, Derek Upright, Mike Lynch
November 25, 2019
Excellent Service I like Don Vanderschoot very much. He is very helpful and he goes out of his way to to make sure everything get done as promised. I like Don Vanderschoot very much. He is very helpful and he goes out of his way to to make sure everything get done as promised. More
by eagisa
Employees Worked With
Don Vanderschoot
November 24, 2019
Treated like a VIP! Buying a car has never been an experience I would brag about but after working with Stephane I have told my story of buying from El Dorado Hills Merce Buying a car has never been an experience I would brag about but after working with Stephane I have told my story of buying from El Dorado Hills Mercedes Benz over and over again. I felt like a VIP with after-hours phone calls to answer my questions. More
by jeanieb0
Employees Worked With
Mike Lynch, Stephane Doize
November 23, 2019
Maintenance Great service from everyone I encountered on the entire staff. I will definitely be back again when I am in need of service. Thank you Great service from everyone I encountered on the entire staff. I will definitely be back again when I am in need of service. Thank you More
by BRIDGETMCGINNESS
Employees Worked With
Gayton DeRosa
November 22, 2019
Battery problem Ongoing problem with battery. This is the 4th time we have taken or had car towed to dealership. Hopefully they found the faulty “computer” this time. Ongoing problem with battery. This is the 4th time we have taken or had car towed to dealership. Hopefully they found the faulty “computer” this time. Time will tell More
by MSNASDELL
Employees Worked With
Daniel Clark
