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Mercedes-Benz of El Dorado Hills

El Dorado Hills, CA

3.8
2,210 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team. Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel. Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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1000 Mercedes Ln

El Dorado Hills, CA

95762

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Showing 2,210 reviews

October 18, 2019

Service/Cleaning of car My Service was very good as usual. I do have to say that I was disappointed when I received my car, the inside was not cleaned at all. This was a surp More

by lauri.clupper09
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot, Gayton DeRosa
Oct 21, 2019 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the feedback. We're sorry to hear you didn't receive our complimentary car wash. Please feel free to stop by anytime and we will be happy to properly wash and vacuum your vehicle.

October 18, 2019

Excellent service, super nice people MB of EDH, we have bought 6 cars from them! We have always felt they give us a good deal. Also service our vehicles there as well. I feel that they ta More

by ivyapple6335
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Shiner, Gayton DeRosa, Mike Lynch
Oct 18, 2019 -

Mercedes-Benz of El Dorado Hills responded

Thank you for your loyalty to Mercedes Benz of El Dorado Hills! We appreciate your business and look forward to helping you again~

October 17, 2019

Sales not honest I traded in my Gle350-2016 and bought a 2020 GLE350 and thought I would get a better car. But the sales person did disclose that it was downgrading me More

by rnawrath
Customer Service
Recommend Dealer
No
Employees Worked With
Zach Shiner, Robert Davis
Nov 05, 2019 -

Mercedes-Benz of El Dorado Hills responded

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October 16, 2019

Well taken care of. Came in for repairs and new tires.was provided a courtesy vehicle that I'm interesred in for my next purchase. Excellent service all around. More

by katesfinevine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Staff that valets the vehicles. They were quick, efficient,friendly, Don Vanderschoot
Oct 17, 2019 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the feedback. We appreciate your business and will be happy to help you when you're ready to make a purchase~

October 15, 2019

Awesome service I was out of town once and had to take my car to a different dealership and the experience was horrible. I called Gaytan he handled all my problems an More

by deb12jump
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Oct 16, 2019 -

Mercedes-Benz of El Dorado Hills responded

We appreciate the feedback. Our team will always do their best to get you back on the road quickly and efficiently!

October 15, 2019

Best Service Experience Mercedes-Benz of El Dorado Hill Service department and Gayton DeRosa make servicing or repairing the car effortless, understandable, and efficient. Co More

by xav54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Oct 16, 2019 -

Mercedes-Benz of El Dorado Hills responded

We have a great service team and we appreciate you taking the time to recognize them with a 5 star review!

October 11, 2019

Always a Pleasure It's always a pleasure to come to Mercedes Benz of El Dorado Hills for service. Daniel Clark takes such good care of us and our vehicles that we know More

by mkayo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Oct 14, 2019 -

Mercedes-Benz of El Dorado Hills responded

Thanks for taking the time to give us your feedback! We're lucky to have Dan and a great service team. We appreciate your business and look forward to helping you again in the future~

October 09, 2019

Great service They really stay on top of things and are wonderfully supportive and communicative. They made sure I had the right loaner vehicle that was actually h More

by steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Lundy, Gayton DeRosa
Oct 10, 2019 -

Mercedes-Benz of El Dorado Hills responded

Thank you for letting us know Shane, Gayton, and our team earned a 5 star review. We appreciate your business and look forward to helping you again in the future~

October 08, 2019

Level "B" service as prompted. Simply "the best". Excellent service ad outstanding facility! Highly recommended as are all of their facilities in the Sacramento area. The Von Housen More

by jmacelt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Oct 09, 2019 -

Mercedes-Benz of El Dorado Hills responded

Our goal is to provide you with the best service possible. Thanks for letting us know Gayton and our service team earned a 5 star review!

October 07, 2019

Detailed Car I had my car in for a detail and rim refinishing. I was very pleased with the entire job. The rims came out better than expected. More

by fcarter0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Oct 07, 2019 -

Mercedes-Benz of El Dorado Hills responded

We're happy to know you're satisfied with your detail. We appreciate your business and will be happy to help you again in the future~

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