Mercedes-Benz of El Dorado Hills

Superb Job by David team Replaced a New Windshield in my MB 350 conv. - Awesome Job by David Kaplan and service team , It really feels like a brand new car ! Replaced a New Windshield in my MB 350 conv. - Awesome Job by David Kaplan and service team , It really feels like a brand new car ! More

Efficient and without stress Very good service and an outstanding service rep Don Vandershoot knows my vehicle and its needs I would recommend him to anyone. He represents the co Very good service and an outstanding service rep Don Vandershoot knows my vehicle and its needs I would recommend him to anyone. He represents the company very well More

Overall Good Experience I wish the greeting process was better. Drove up and being my first time there wasn’t sure what the procedure was. Was passed by and when I finally st I wish the greeting process was better. Drove up and being my first time there wasn’t sure what the procedure was. Was passed by and when I finally stepped out, someone came to the door. They said to go to the advisor but then I was redirected to the guest area. Not smooth. More

Total care Rob in sales was great to work with. No pressure and has many ways to create a good deal and experience. The service dept is spot on. You have Rob in sales was great to work with. No pressure and has many ways to create a good deal and experience. The service dept is spot on. You have an issue with with your car this service dept will take care of you with 5 star service. Scheduled maintenance has never been better. Highly recommend this dealership. More

Thorough & expert service Even with random descriptions of potential problems, the team was able to identify the issues and correct. The team corrected all problems before retu Even with random descriptions of potential problems, the team was able to identify the issues and correct. The team corrected all problems before returning the car to me. I received my vehicle in fabulous shape. More

new car purchase Travis was professional and customer focused at every contact. Appreciate his exceptional support whenever we needed to address an issue. Buying a n Travis was professional and customer focused at every contact. Appreciate his exceptional support whenever we needed to address an issue. Buying a new car is always stressful Travis made it a much better process and experience. More

Great servicemen Great services every time. Helpful and friendly! Servicemen have been accommodating and not pushy. When I pick my car up, it is always clean. Would re Great services every time. Helpful and friendly! Servicemen have been accommodating and not pushy. When I pick my car up, it is always clean. Would recommend this dealer to friends and family. More

Treated like a king My car needed maintenance, I left a message for my service advisor on how to proceed. My call was returned quickly, and appointment set and the proble My car needed maintenance, I left a message for my service advisor on how to proceed. My call was returned quickly, and appointment set and the problem resolved without muss or fuss More

Quick turn around Daniel squeezed in my car prior to the holiday weekend and completed all the necessary repairs. I was able enjoy my vehicle for the holiday weekend Daniel squeezed in my car prior to the holiday weekend and completed all the necessary repairs. I was able enjoy my vehicle for the holiday weekend More

Tire replacement As always, Daniel is prompt, professional and provides the best advise. Regardless of what we need, be it a simple oil change to higher level repair o As always, Daniel is prompt, professional and provides the best advise. Regardless of what we need, be it a simple oil change to higher level repair or service we have always been very pleased! Thank you once again! Josh & Jodi Mottashed More