Mercedes-Benz of El Dorado Hills

Extremely Helpful I ordered a roof rack for my 2020 GLE 450. It arrived at the dealership earlier than expected and they notified promptly upon its arrival. When I we I ordered a roof rack for my 2020 GLE 450. It arrived at the dealership earlier than expected and they notified promptly upon its arrival. When I went to pick it up Gayton DeRosa greeted me and took me over to the parts department so I could pay for the item. He then took my car around to service and had the rack installed at no additional cost and without an appointment. The Tech did a great job of explaining what he was doing while installing the rack just incase I ever wanted to remove and reinstall the rack. Everybody was friendly, very helpful and professional. Thanks to Gayton and the folks at Mercedes Benz of El dorado Hills. More

Always an easy process to get in and out MB of EDH always makes you feel like you are the most important customer. They greet you the moment you arrive, make sure you know exactly where to go MB of EDH always makes you feel like you are the most important customer. They greet you the moment you arrive, make sure you know exactly where to go, ask all the right questions and get your service completed as quickly AND thoroughly as possible. More

Driver seat cushion cover replacement They ordered cover, scheduled installation, and installed as per the schedule....Very pleased with the entire process! I would definitely recommend de They ordered cover, scheduled installation, and installed as per the schedule....Very pleased with the entire process! I would definitely recommend dealership and Mercedes Benz... More

Very Satisfied! I had all service and repair work on my 2005 C240 done at the MB El Dorado Hills service center since the car was new. Daniel Clark has been very help I had all service and repair work on my 2005 C240 done at the MB El Dorado Hills service center since the car was new. Daniel Clark has been very helpful and friendly to me over the years. More

Everyone is attentive and helpful. This dealership works hard to determine your needs as well as.budget. They are prompt at returning your calls and following up. They are friendly and This dealership works hard to determine your needs as well as.budget. They are prompt at returning your calls and following up. They are friendly and easy to deal with. More

All 4 brakes and tires Daniel is always very fast and stays in touch via text message throughout the process. Everything is always done early or on time. Pat is always very Daniel is always very fast and stays in touch via text message throughout the process. Everything is always done early or on time. Pat is always very professional and friendly. Derek keeps me informed of inventory I may be interested in and knows his product extremely well. More

My expiernce at Mercedes of Rocklin During my 2 visits to your Rocklin location, I was treated with respect and patience. Michael Jackson, our sales person was very knowledgeable and wa During my 2 visits to your Rocklin location, I was treated with respect and patience. Michael Jackson, our sales person was very knowledgeable and wanted to make our time spent at Mercedes, a positive experience. I was also impressed with the sales manager—-Justin and Zack—-the finance person. More

very good David was very accommodating and informative. The service was perfect and done on time. I would not hesitate to bring my Mercedes back to Mercedes-Be David was very accommodating and informative. The service was perfect and done on time. I would not hesitate to bring my Mercedes back to Mercedes-Benz of El Dorado Hills for the next service. More

New tires, airbag recall, mileage check. Daniel is awesome! Only complaint was car wash was awful. Daniel is always helpful. Priorities work to be done and offers discounts for the work. Non Daniel is awesome! Only complaint was car wash was awful. Daniel is always helpful. Priorities work to be done and offers discounts for the work. None better. More