Mercedes-Benz of El Dorado Hills

Excellent service I’m extremely happy with the service department at Mercedes Benz El Dorado Hills. Convenient, knowledgeable and friendly staff. Thank you again, I r I’m extremely happy with the service department at Mercedes Benz El Dorado Hills. Convenient, knowledgeable and friendly staff. Thank you again, I really appreciate it! More

Satisfied with the follow up It took 4 trips to the service center to get the very irritating noise fixed. But I am glad they were finally able to resolve it. I liked that service It took 4 trips to the service center to get the very irritating noise fixed. But I am glad they were finally able to resolve it. I liked that service manager scheduled the pick up and drop off of car so that I didn't end up spending half of my working day at the service center. More

Quality as expected First time Mercedes Benz purchase, and it was everything we expected. Quality from everyone we encountered. My wife and I are very pleased with our p First time Mercedes Benz purchase, and it was everything we expected. Quality from everyone we encountered. My wife and I are very pleased with our purchase. More

Servise A was no problem. Great Friendly place to go. While we were waiting we got to do a little browsing around the mall areas. The staff was great and so was the cookies. Great Friendly place to go. While we were waiting we got to do a little browsing around the mall areas. The staff was great and so was the cookies. More

Friendly and professional I was taken care of right away at the time of my appointment and informed about everything going on with my car ahead of time. Everybody is very nice I was taken care of right away at the time of my appointment and informed about everything going on with my car ahead of time. Everybody is very nice and clearly understands that communication is key in a good relationship. More

Service writer Don Great help I’ve purchased 3 Mercedes from Mercedes of El Dorado Hills in the last 5 years and always had Don as a service adviser and no matter what the issue he I’ve purchased 3 Mercedes from Mercedes of El Dorado Hills in the last 5 years and always had Don as a service adviser and no matter what the issue he has always came through with total communication with detail and advice. I can buy a Mercedes anywhere but it’s people like Don that makes my decision to come back to MBof E D H a no brained. The fellows at the parts desk are also very helpful and always pleasant. More

Super helpful and easy to get in to see them We have 3 MB's in our family and I take them all to MB of EDH and David Kaplan, despite being a Patriots fan, has been really helpful over the past ye We have 3 MB's in our family and I take them all to MB of EDH and David Kaplan, despite being a Patriots fan, has been really helpful over the past year I've been coming in. We've had both regular service and warranty issues, and David is fast, friendly, and knowledgeable. I think this dealership has one of the best service departments I have dealt with! More

Always top notch service Taking my car in for service at El Dorado Hills Mercedes is an easy, enjoyable, thing to do and I don't dread it as I have in taking my cars to "other Taking my car in for service at El Dorado Hills Mercedes is an easy, enjoyable, thing to do and I don't dread it as I have in taking my cars to "other dealerships". Don is always a professional and looks out for me and my cars best interest. Service is top notch and I've never been disappointed with the results. More

Service Love their concierge service driving me to and from work while my car is serviced. This is a huge help to me! Thank you MB for allowing me to keep o Love their concierge service driving me to and from work while my car is serviced. This is a huge help to me! Thank you MB for allowing me to keep on track with my work day and always being friendly and helpful. More

Transmission oil change Great service by Don who expedited the service as I waited in the lobby. . I was in and out in very quickly with a very clean car. Great service by Don who expedited the service as I waited in the lobby. . I was in and out in very quickly with a very clean car. More