Mercedes-Benz of El Dorado Hills

Great I'm always greeted and welcomed in a friendly manner. The staff is always willing to help with whatever the issue or concern. I'm comfortable at this I'm always greeted and welcomed in a friendly manner. The staff is always willing to help with whatever the issue or concern. I'm comfortable at this location. More

Washer fluid A few weeks ago I had the blower repaired on my car. The next morning after I brought it home I saw a little bluish liquid on my garage floor. I just A few weeks ago I had the blower repaired on my car. The next morning after I brought it home I saw a little bluish liquid on my garage floor. I just thought maybe you washed underneath the car with a degreaser or something. A few days later my "check washer fluid" notification came on. This probably isn't a coincidence. In fairness I didn't contact the service department about this and thought I'd have it addressed at my next service More

Awesome service Always a pleasure to come in for service. Everyone treats you with respect. Matt Coats was great with keeping me updated on the progress. Thanks fo Always a pleasure to come in for service. Everyone treats you with respect. Matt Coats was great with keeping me updated on the progress. Thanks for the great service. More

Always Amazing Service You just can’t beat MB of EDH. The level of service you will receive is unparalleled- yes you can go to an independent mechanic but then you will los You just can’t beat MB of EDH. The level of service you will receive is unparalleled- yes you can go to an independent mechanic but then you will lose out on the unsurpassed level of customer care. More

Never bought a car so quickly before, So excited to be part of the Mercedes Benz family. Purchased the dream car for my wife and she loves it. Thanks to Derek Upright and his knowledge So excited to be part of the Mercedes Benz family. Purchased the dream car for my wife and she loves it. Thanks to Derek Upright and his knowledge of the car; he was able to answer all our questions so we could buy with confidence. All the employees we came in contact with were very helpful and friendly. Thank You , Happy wife, happy life! More

Satisfied with the follow up It took 4 trips to the service center to get the very irritating noise fixed. But I am glad they were finally able to resolve it. I liked that service It took 4 trips to the service center to get the very irritating noise fixed. But I am glad they were finally able to resolve it. I liked that service manager scheduled the pick up and drop off of car so that I didn't end up spending half of my working day at the service center. More

Excellent service I’m extremely happy with the service department at Mercedes Benz El Dorado Hills. Convenient, knowledgeable and friendly staff. Thank you again, I r I’m extremely happy with the service department at Mercedes Benz El Dorado Hills. Convenient, knowledgeable and friendly staff. Thank you again, I really appreciate it! More

Quality as expected First time Mercedes Benz purchase, and it was everything we expected. Quality from everyone we encountered. My wife and I are very pleased with our p First time Mercedes Benz purchase, and it was everything we expected. Quality from everyone we encountered. My wife and I are very pleased with our purchase. More

Friendly and professional I was taken care of right away at the time of my appointment and informed about everything going on with my car ahead of time. Everybody is very nice I was taken care of right away at the time of my appointment and informed about everything going on with my car ahead of time. Everybody is very nice and clearly understands that communication is key in a good relationship. More

Servise A was no problem. Great Friendly place to go. While we were waiting we got to do a little browsing around the mall areas. The staff was great and so was the cookies. Great Friendly place to go. While we were waiting we got to do a little browsing around the mall areas. The staff was great and so was the cookies. More