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Mercedes-Benz of El Dorado Hills

El Dorado Hills, CA

3.8
2,210 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team. Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel. Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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1000 Mercedes Ln

El Dorado Hills, CA

95762

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Showing 2,210 reviews

April 09, 2019

Great experience Daniel Clark has always treated me well and taken care of me. I would recommend Mercedes of EDH to friends and family due to the positive experiences More

by pzielinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Apr 11, 2019 -

Mercedes-Benz of El Dorado Hills responded

Thank you for taking the time to recognize Dan and his efforts to provide you with the very best service possible!

April 06, 2019

Service is as always remarkable Prior to my visit my car wouldn't start so I contacted Mercedes of El Dorado Hills and was not disappointed with how they handled things. The hooked m More

by Sue D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Apr 08, 2019 -

Mercedes-Benz of El Dorado Hills responded

We're happy to know we could help! We appreciate your business and will be happy to help you in the future.

April 05, 2019

Annual service - prepaid Although we had an appointment, after we dropped off our car, we had to wait at least 20 minutes to meet with our service rep. - seemed like he was ov More

by GLCguy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Apr 08, 2019 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the feedback. We know your time is valuable and we sincerely apologize for the inconvenience.

April 04, 2019

New battery Kept me updated about how long it would take to change the battery. Provided water if I needed it. Offered me snacks if I wanted them. More

by MARIDELDIXON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Apr 05, 2019 -

Mercedes-Benz of El Dorado Hills responded

We appreciate you taking the time to recognize Gayton and our team with a 5 star review!

April 02, 2019

Great dealership, great people I just transferred my car care from San Rafael to El Dorado Hills as it was was more difficult for a good service in San Rafael any more. I stopped f More

by oll77ska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Davis
Apr 02, 2019 -

Mercedes-Benz of El Dorado Hills responded

Welcome to the Mercedes Benz of El Dorado Hills family! Thanks for letting us know we're doing a good job. We appreciate your business and look forward to helping you in the future.

March 29, 2019

Attentive Service rep quick to understand my needs and resolved recall issue immediately. Only needed to replace an oil dipstick. Went to parts and got one for More

by barry.schafer9
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Apr 02, 2019 -

Mercedes-Benz of El Dorado Hills responded

We're proud of our amazing service team! Thanks for letting us know Daniel and our team earned a 5 star review~

March 28, 2019

Don Vanderschoot is the best Don is a contentious customer service guy. He is honest, thorough and always willing to go the extra mile for the customer regardless of whether it's More

by JOHNSMIT1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Mar 28, 2019 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the great review! We're lucky to have Don and a service team that will always go above and beyond. We look forward to helping you in the future.

March 27, 2019

Awesome They always provide excellent customer service. Great attention to their customers no matter what the service or sale. Friendly and professional. Wi More

by JAZERIGBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Mar 27, 2019 -

Mercedes-Benz of El Dorado Hills responded

We think of our customers as part of the Mercedes Benz of El Dorado Hills family! Thanks for the great review~

March 23, 2019

Edh benz Total disappointment from day one, they scammed us about the pre paid maintenance which they forced us to buy($2000). They convinced me that the the More

by M stephen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Mar 27, 2019 -

Mercedes-Benz of El Dorado Hills responded

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March 23, 2019

Purchase of E450 coupe This is my first purchase of a Mercedes. I was dreading the whole process of purchasing a new car but I found the staff at Mercedes accommodating, lo More

by cynthiakarl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uri Gonzalez, Andrew Ridge, Tony ( not sure on last name)
Mar 27, 2019 -

Mercedes-Benz of El Dorado Hills responded

We appreciate you taking the time to let us know our sales team earned a 5 star review! Thank you for choosing Mercedes Benz of Rocklin and enjoy your beautiful, new Mercedes Benz! !

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