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Mercedes-Benz of El Dorado Hills

El Dorado Hills, CA

3.8
2,210 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team. Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel. Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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1000 Mercedes Ln

El Dorado Hills, CA

95762

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Showing 2,210 reviews

February 27, 2019

Recall Our experience was a positive one at this dealership!! Everyone was very knowledgeable, friendly and our car was ready when promised. Will definitely More

by RESCUECATFARM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Feb 27, 2019 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the great review. We appreciate your business and will be happy to help you in the future!

February 26, 2019

Superb service Always excellent service at Mercedes Benz in El Dorado Hills. Can't say enough how they have taken care of me even at the last minute! More

by KMNAGLE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaplan, Daniel Clark
Feb 27, 2019 -

Mercedes-Benz of El Dorado Hills responded

We have a great service team! Thanks for recognizing them with a 5 star review.

February 26, 2019

Sales and Service Great sales and follow up afterwards. Nick was always there to answer questions about the car after the sale-much appreciated. He also followed up jus More

by DWHITEAK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Martin, Gayton DeRosa
Feb 27, 2019 -

Mercedes-Benz of El Dorado Hills responded

We appreciate you taking the time to give us your feedback. We're happy to know we earned a 5 star review! Enjoy your beautiful new Mercedes Benz!

February 25, 2019

Andrew Newlove always goes above & beyond When Andrew Newlove at Mercedes Benz of El Dorado Hill works on my Mercedes Benz I know everything will be done right the first time!! More

by LoveMyBenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Newlove, Pat Upright, Daniel Clark, Derek Upright
Feb 27, 2019 -

Mercedes-Benz of El Dorado Hills responded

Thanks for taking the time to recognize our team with a 5 star review!

February 23, 2019

Trustworthy Service We have a great service relationship with Daniel. His diagnosis is straight and spot on accurate. We never leave feeling taking advantage of because More

by rharri63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Feb 27, 2019 -

Mercedes-Benz of El Dorado Hills responded

Our team will do their best to provide you with first class service. Thanks for the great review!

February 23, 2019

Always 1st class experience Love this dealership Daniel is an amazing service manager always prepared and values your time by getting you in and out quickly miss the donuts :) bu More

by csmcampbell01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Feb 27, 2019 -

Mercedes-Benz of El Dorado Hills responded

Thanks for the feedback. We appreciate your business and we look forward to helping you in the future.

February 21, 2019

Check Engine light I actually enjoy taking my car in for service (well except the bill payment part 😉). Everything is so smooth, and the staff go to extra lengths to en More

by NANCYCLARK475
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Feb 21, 2019 -

Mercedes-Benz of El Dorado Hills responded

It is our goal to provide the best service possible! We appreciate your business and we appreciate your feedback. Please let us know how we can help you in the future~

February 21, 2019

Perfect car care Beyond happy as always, this service department listiones and cares about my safety. Being a single lady I’m petrified of my car breaking down, my se More

by JENCOSTELLO12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Feb 21, 2019 -

Mercedes-Benz of El Dorado Hills responded

We think of our customers as part of the Mercedes Benz of El Dorado Hills family and we appreciate the 5 star review! We will be happy to help you should you need us in the future~

February 21, 2019

Service I am a retired service manager from Bay Area. Writer was polite and answered all my questions. Received car back in a timely fashion. Thanks for t More

by ARTHURREEVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Coats
Feb 21, 2019 -

Mercedes-Benz of El Dorado Hills responded

Thank you for your feedback. We sincerely appreciate your business and will be happy to help you in the future~

February 21, 2019

Great service Kept me updated & silenced my noisy wiper blades to better than new! Rocklin location was unable to do so. They also found source of slight road no More

by KERRY_E_HAWK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, foreman, David Kaplan
Feb 21, 2019 -

Mercedes-Benz of El Dorado Hills responded

We're happy we could help! Thanks for letting us know our team earned a 5 star review~

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