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Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
2,210 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team.
Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel.
Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,210 reviews
January 04, 2019
the best service and best staff .. I took my car for 60.000 miles service ,I had an awesome service adviser work was done on time ,best of all the service adviser was listing to me and I took my car for 60.000 miles service ,I had an awesome service adviser work was done on time ,best of all the service adviser was listing to me and my needs without trying to sell me extra services I did not need . More
by INSTYLE55
Verified CustomerEmployees Worked With
David Kaplan
January 03, 2019
Great service, genuine people Always do what they say with upfront pricing, if things don’t go as planned they are always transparent and communicate well and frequently. Highly re Always do what they say with upfront pricing, if things don’t go as planned they are always transparent and communicate well and frequently. Highly recommend. More
by AMG C63
Employees Worked With
Jason downing - service manager , Don Vanderschoot
January 03, 2019
Always a great experience Always a great experience, I never have any problem getting in and I'm always treated like a VP when I'm there. There are never any surprise costs. I Always a great experience, I never have any problem getting in and I'm always treated like a VP when I'm there. There are never any surprise costs. I sincerely appreciate having a place to take my car that I can trust. More
by heidi4homes
Employees Worked With
Daniel Clark
January 02, 2019
Great job (as usual) Gayton did his usual outstanding job coordinating this service for us. We discovered that rodents had chewed through a wire causing the radiator fan t Gayton did his usual outstanding job coordinating this service for us. We discovered that rodents had chewed through a wire causing the radiator fan to run constantly -the techs took time to show us all the evidence and discuss remedies. My wife's E350 was quickly repaired and ready for us freshly washed. Many thanks. More
by BUGMOTO
Employees Worked With
Gayton DeRosa
January 02, 2019
GOOD EXPERIENCE AS USUAL Daniel was very helpful and informative and explained to us what needed to be done. Service of my vehicle was done very promptly and he made us aware Daniel was very helpful and informative and explained to us what needed to be done. Service of my vehicle was done very promptly and he made us aware of possible problems. More
by BRIDGETHAWKINS_2000
Employees Worked With
Daniel Clark
January 01, 2019
Wonderful Service Experience I have had a wonderful experience with the service department at El Dorado Mercedes. My service manager Don was very pleasant and extremely helpful i I have had a wonderful experience with the service department at El Dorado Mercedes. My service manager Don was very pleasant and extremely helpful in handling my issues and concerns. I would absolutely recommend the service department at the dealership. More
by T. Pavelko
Employees Worked With
Don Vanderschoot
December 27, 2018
Don't buy a prepaid service from this dealership I am disappointed on the way that they honor the prepaid service contracts My vehicle needed new brakes and they kept the car in for a few days bit I am disappointed on the way that they honor the prepaid service contracts My vehicle needed new brakes and they kept the car in for a few days bit didn't fixed it Because they didn't have the parts More
by RODRIGUEZ1R2000
Employees Worked With
Don Vanderschoot, Gayton DeRosa
December 25, 2018
Great dealership Very good customer service. They made me feel appreciated and important. Timely repair and good communication! I definitely recommend this dealership Very good customer service. They made me feel appreciated and important. Timely repair and good communication! I definitely recommend this dealership and David Kaplan is a great Service advisor! More
by sarakd
Employees Worked With
David Kaplan
December 22, 2018
Great service The appointment was easy. Great reception by the service manager Don and did the necessary work and returned for vehicle on time. All in all a very sm The appointment was easy. Great reception by the service manager Don and did the necessary work and returned for vehicle on time. All in all a very smooth process with great experience!! More
by KALLURI
Employees Worked With
Daniel Clark
December 21, 2018
The most perfect service in town that car owners want As always, I have been using this dealership over 15 years for now, Don always did great job. Also, MBZ of EH offers the most perfect service all th As always, I have been using this dealership over 15 years for now, Don always did great job. Also, MBZ of EH offers the most perfect service all the time for many years to me. Thanks for your Biz. More
by Tony and Liz
Employees Worked With
Don Vanderschoot
