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Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
2,210 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team.
Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel.
Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,210 reviews
December 15, 2018
Awesome service As always, Don did an awsome job. He accomodatte with outmost service. He makes our visit in a very convinient way. He does a great job As always, Don did an awsome job. He accomodatte with outmost service. He makes our visit in a very convinient way. He does a great job More
by anjoesuan
Verified CustomerEmployees Worked With
Don Vanderschoot
December 14, 2018
Great sales representative great followup service. I have bought many automobiles in the past and this was the least stressful and one of the best experiences. I have bought many automobiles in the past and this was the least stressful and one of the best experiences. More
by g.vogt
Employees Worked With
Peter Alexan, Natalie Leatherman
December 14, 2018
Outstanding The dealership is very clean,friendly place. And the service of your vehicle when complete is washed very clean inside and out. The waiting room is co The dealership is very clean,friendly place. And the service of your vehicle when complete is washed very clean inside and out. The waiting room is complete with snacks, doughnuts and hot drinks,ie coffee and chocolate etc: More
by BENJAMIN9841
Employees Worked With
Daniel Clark
December 12, 2018
Takata Airbag Replacement Daniel was the best, per usual, and kept me informed frequently about the status of the repairs. Took longer than expected due to removing some parts Daniel was the best, per usual, and kept me informed frequently about the status of the repairs. Took longer than expected due to removing some parts that were giving technicians a very hard time! Lots of friendly staff & a good cup of coffee to enjoy while waiting. More
by LALATTANZIO
Employees Worked With
Daniel Clark
December 12, 2018
Exceptional The service is exceptional in general. Gayton transcends that description. Very happy. Always appreciate having a loaner car. Will continue to hav The service is exceptional in general. Gayton transcends that description. Very happy. Always appreciate having a loaner car. Will continue to have my car serviced at VH even past the warranty More
by gmargetich
Employees Worked With
Gayton DeRosa
December 12, 2018
Always "Awesome" Service For many, many years I have received unbelievable! perfect service every single time I deal with Jason Downing. I have such confidence in him and the For many, many years I have received unbelievable! perfect service every single time I deal with Jason Downing. I have such confidence in him and the service that I receive. More
by MBZ BLING
Employees Worked With
Jason Downing
December 09, 2018
Warranty work - Takata airbag replacement Service was excellent, employees efficient and very friendly. Good experience! The work on my vehicle was warranty. I was very pleased with staff a Service was excellent, employees efficient and very friendly. Good experience! The work on my vehicle was warranty. I was very pleased with staff attitude and service Sorry I don’t recall everyone’s name! More
by Dodi
Employees Worked With
David Kaplan
December 09, 2018
Had a software issue. had a software issue. Software needed to be re-loaded. The service manager knew what the options were and focussed on the correct solution quickly. Th had a software issue. Software needed to be re-loaded. The service manager knew what the options were and focussed on the correct solution quickly. This was based on his knowledge of the data system and also his willingness to listen to what the actual problem was. It did not take long, and I was out with updated software which works. Thanks Daniel Clark. More
by roelofvanark
Employees Worked With
Daniel Clark
December 08, 2018
Simply the best This was my 3rd purchase form MBEDH. The process from start to finish was amazing . The team always delivers exceptional customer service . I would ne This was my 3rd purchase form MBEDH. The process from start to finish was amazing . The team always delivers exceptional customer service . I would never go anywhere else More
by TATEORICK
Employees Worked With
Pat Upright, Zach Shiner, Nick Martin, Derek Upright
December 07, 2018
Mercedes service was great. They explained the problem and fixed everything properly. Mercedes-Benz of El Dorado id one of the best I worked with. Thank you for your service! They explained the problem and fixed everything properly. Mercedes-Benz of El Dorado id one of the best I worked with. Thank you for your service! More
by SERSAGLEO
Employees Worked With
Don Vanderschoot, Gayton DeRosa
