Mercedes-Benz of El Dorado Hills

Great! Did well to keep me in the loop including insurance/appraisal details. Appreciate all of the assistance and look forward to future service needs at M Did well to keep me in the loop including insurance/appraisal details. Appreciate all of the assistance and look forward to future service needs at MB. More

Awesome service I have multiple MBZ which are not purchased from Mercedes Benz of El Dorado Hills. They have taken care of all my services need with an A+ attitude an I have multiple MBZ which are not purchased from Mercedes Benz of El Dorado Hills. They have taken care of all my services need with an A+ attitude and commitments. Prices are competitive with other dealership so they are my preferred service dealership. MBZ of EDH will work with you on your service needs. My last service was to replaced all of my tires on my SLK AMG... fast, professional and competitive cost... A+. Thanks EDH and Thank you Don! More

Tire repair We stopped by MB of EDH after we got a low tire pressure indication. They determined that we had run over a nail and promptly repaired the tire while We stopped by MB of EDH after we got a low tire pressure indication. They determined that we had run over a nail and promptly repaired the tire while we waited. Dan Clark was our service rep and he kept us informed throughout of the status of the repair. Additionally, because we were newcomers to EDH, Dan didn't even charge us for the repair. We'll definitely be back to MB of EDH when we need any service for our ML400. More

Excellent Service Chad, makes you feel like he has known you forever, friendly, professioanl service.From the beginning of your dealing until you have received your veh Chad, makes you feel like he has known you forever, friendly, professioanl service.From the beginning of your dealing until you have received your vehicle he follows up to make sure you are 100% satisfied. More

Initial service required a 2nd visit This was our initial service (10,000 miles) after purchasing the GLS450. Following the service, the vehicle’s on-Board computer was not reset, which r This was our initial service (10,000 miles) after purchasing the GLS450. Following the service, the vehicle’s on-Board computer was not reset, which required the 2nd visit. More

Excellent, convenient and timely Dealership took great care in making the experience convenient by having friendly personnel transport me home and back while vehicle was being service Dealership took great care in making the experience convenient by having friendly personnel transport me home and back while vehicle was being serviced. All personnel were friendly and courteous. More

New to Mercedes I was looking for something fun to drive and which had a lot of comfort features. I brought the SLK 250 and I could not be happier. It is fun to dri I was looking for something fun to drive and which had a lot of comfort features. I brought the SLK 250 and I could not be happier. It is fun to drive and has so many feature that I still have not been able to figure them all out. The service I have had at the dealership has been excellent and am really glad I made the decision to by Mercedes. More

Not coming back This dearship will never service a vehicle of ours again. Totally incompetent service writer. Their one and only concern is to hammer your wallet. This dearship will never service a vehicle of ours again. Totally incompetent service writer. Their one and only concern is to hammer your wallet. Experimental diagnosis, excuses for poor work, and bizarre stories of fuses slowly going out are this dealers highlights. They are very quick to tell you how much “scheduled maintenance” your car needs and that is should be accomplished ASAP. Then the excuses begins when they try to attempt to do the work you originally scheduled. They did have a nice waiting area with cold drinks. The dealership was very well kept. More

annual maintence great service, every one was pleasant & friendly, very efficient, clean waiting room with drinks, no complaints, will be back, appreciated that my car great service, every one was pleasant & friendly, very efficient, clean waiting room with drinks, no complaints, will be back, appreciated that my car was washed More

Stranded My car needed repairs, Don was able to get me a loaner. I appreciate how accommodating Don & all are. Thank you again for getting me in the road in a My car needed repairs, Don was able to get me a loaner. I appreciate how accommodating Don & all are. Thank you again for getting me in the road in a timely matter. More