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Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
2,210 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team.
Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel.
Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,210 reviews
November 14, 2018
Customer Service This dealer provides the best customer service. I have always pleased working with each of the staff that I have encountered with. At my most recent This dealer provides the best customer service. I have always pleased working with each of the staff that I have encountered with. At my most recent visit, I worked with Patrick and Derek in Sales, Zach Shiner in Finance, Matt Coats in Vehicle Conditioning. Each of these gentlemen has given me a satisfied business needed. They are so nice and so friendly and the most important is they make me feel my requests are taken care of. Great place with great staff! More
by jhevpak
Verified CustomerEmployees Worked With
Pat Upright, Zach Shiner, Derek Upright, Mike Lynch, Matt Coats
November 13, 2018
Service was performed in a timely manner, while I waited. Service was performed in a timely manner. Staff was and is always helpful. They provided status time reports whike I waited and even correct a mino Service was performed in a timely manner. Staff was and is always helpful. They provided status time reports whike I waited and even correct a minor issue with my interior during the service. More
by mac.jeff.phillips
Employees Worked With
I really can't remenber
November 13, 2018
Excellent service I had a pesky tire leak and the staff took care of fixing it and adding a front head light I din't even realize was going down. Always first class se I had a pesky tire leak and the staff took care of fixing it and adding a front head light I din't even realize was going down. Always first class service here. More
by 334457m
Employees Worked With
David Kaplan
November 09, 2018
Excellent Service from Don Vanderschoot My experiences at this dealership have been superb! In particular, Don Vanderschoot went beyond all reasonable expectations to make sure that my serv My experiences at this dealership have been superb! In particular, Don Vanderschoot went beyond all reasonable expectations to make sure that my service needs were taken care of in the most professional and courteous manner that I have received at any dealership or service center, anywhere. The entire operation is top-notch, but Don is the reason that I will only allow my car to be serviced at MB of El Dorado Hills. He is a huge asset to your organization. More
by Keith G.
Employees Worked With
Don Vanderschoot
November 09, 2018
Awesome customer service I love thus place. The people are super friendly. They always know on what Im looking for and give me a good deal. Especially Shane he found me the b I love thus place. The people are super friendly. They always know on what Im looking for and give me a good deal. Especially Shane he found me the best car that fits me better. More
by anitanichols
Employees Worked With
Shane Lundy, Gayton DeRosa, Matt Coats
November 08, 2018
Service has always been 5 star. They NEVER say they can't take you when you call last minute. Daniel is very courtesyoung and professional, and he knows hi has always been 5 star. They NEVER say they can't take you when you call last minute. Daniel is very courtesyoung and professional, and he knows his business. I like how they always washave your car when you bring it in for whatever reason. More
by RTE88
Employees Worked With
Lisa Brown, Daniel Clark, Ryan Christ
November 07, 2018
Above and beyond Gayton at MB of El Dorado Hills went the extra mile to service my GLS. Great SA to work with. Keep up the great work! Gayton at MB of El Dorado Hills went the extra mile to service my GLS. Great SA to work with. Keep up the great work! More
by kandrolarte
Employees Worked With
Conlin, service tech, Gayton DeRosa
November 03, 2018
Recall service I have always called Daniel when service is needed on my car and this time he once again handled the recall service problem with great courtesy. I was I have always called Daniel when service is needed on my car and this time he once again handled the recall service problem with great courtesy. I was taken care of quickly and politely and a smile. Daniel always has time to explain and get the problem sorted. Plus I appreciate his smile and sense of humor . The recall was to repair the brake fluid on my new car More
by SANDRA.J.EVANS
Employees Worked With
Daniel Clark
November 03, 2018
Excellent Work The team are very helpful whenever I bring my cars to Mercedes. Daniel Clark, one of the service managers, always asks everything that I may be experi The team are very helpful whenever I bring my cars to Mercedes. Daniel Clark, one of the service managers, always asks everything that I may be experiencing. This my third car and over the last 12 years they have exceeded all expectations. More
by DDachtler
Employees Worked With
Mike Sabbagh, Daniel Clark
November 02, 2018
As always great atmosphere, service and value. Dan, our service agent always makes us feel like Mercedes owners. His professional manner, and attitude makes you feel welcome and confident that Dan, our service agent always makes us feel like Mercedes owners. His professional manner, and attitude makes you feel welcome and confident that your vehicle will be serviced properly. The dealership offers comfortable waiting area and complimentary beverages. More
by michael@snuba.com
Employees Worked With
Daniel Clark
