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Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
2,215 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team.
Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel.
Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,215 reviews
October 28, 2018
A+ Mercedes dealer for Servicing my cars Don goes out of his way to help save me money on the service of my Mercedes. Always up front on required and recommended services. Don goes out of his way to help save me money on the service of my Mercedes. Always up front on required and recommended services. More
by JEng
Verified CustomerEmployees Worked With
Don Vanderschoot
October 27, 2018
Awsome My experience was amazing and no pressure. Stephin was kinda and put me in a card that fit my needs with no pressure. I would recommend this dealers My experience was amazing and no pressure. Stephin was kinda and put me in a card that fit my needs with no pressure. I would recommend this dealership. More
by hollimatsuda
Employees Worked With
Stephin was amazing
October 25, 2018
Outstanding, quick and respectful The service team is awesome, they work hard to get the customer and their car taken care of. The team that dropped me off and picked me up was top no The service team is awesome, they work hard to get the customer and their car taken care of. The team that dropped me off and picked me up was top notch as well and was on time. More
by razsniper
Employees Worked With
Daniel Clark, David Kaplan
October 24, 2018
Here We Go Again Took car in for routine service, yet again car has to go in within a week of said service for additional issues that show up after it's been serviced. Took car in for routine service, yet again car has to go in within a week of said service for additional issues that show up after it's been serviced. Yugo on the inside! More
by martialartschick
Employees Worked With
Don Vanderschoot
October 23, 2018
Outstanding service This is the best Mercedes dealership I’ve ever been to, and I have been to several. Their service is outstanding and the people are excellent. I highl This is the best Mercedes dealership I’ve ever been to, and I have been to several. Their service is outstanding and the people are excellent. I highly recommend them! More
by LauraC
Employees Worked With
Daniel Clark
October 23, 2018
Worst service department!! Dishonest service advisor! I took a 2017 Mercedes GLS63 in for service to for the cup holder wasn’t cooling and heating, although the car was still under bumper to bumper warran I took a 2017 Mercedes GLS63 in for service to for the cup holder wasn’t cooling and heating, although the car was still under bumper to bumper warranty, the dealership claimed that the part is a non covered item. Service advisor quoted me $907 for part (entire center console cup holder assy) and almost $300 for labor. I didn’t feel that this was accurate, so took it to a different Merz dealership for second opinion. The other dealership ruled out that only a switch needs to be replaced which costs $35 and not the whole console. Switch replaced, everything is working perfect now. Run away from this place, otherwise you will be taken advantage of. More
by mydaki
Employees Worked With
David Kaplan
October 23, 2018
my recent experience i asked for towing my car they did and did not take long the repair of my car took only 2days exactly on the day was promised and they provide me a i asked for towing my car they did and did not take long the repair of my car took only 2days exactly on the day was promised and they provide me a loaner car. More
by mrezaido
Employees Worked With
Don Vanderschoot
October 20, 2018
It’s a pleasure to come here for service. I know that a service visit to Mercedes Benz of El Dorado Hills will always be a pleasant experience. That’s because I always deal with Daniel Clark I know that a service visit to Mercedes Benz of El Dorado Hills will always be a pleasant experience. That’s because I always deal with Daniel Clark. The whole process is fast and easy, and Daniel always takes care of everything with expertise and efficiency. When it comes time to buy a new car or renew my lease, I always deal with Mike Sabbagh for the same reasons. More
by mkayo
Employees Worked With
Mike Sabbagh, Daniel Clark
October 19, 2018
Excellent service Daniel Clark has always provided excellent service and he delivers what he promises. He always makes the follow up phone call with updates on the vehi Daniel Clark has always provided excellent service and he delivers what he promises. He always makes the follow up phone call with updates on the vehicle. More
by nkaur
Employees Worked With
Daniel Clark
October 19, 2018
Always great service! Always a pleasure to bring my car into Daniel Clark. I know he'll take care of me and everything will be done right and on time. Always a pleasure to bring my car into Daniel Clark. I know he'll take care of me and everything will be done right and on time. More
by gcbatch
Employees Worked With
Daniel Clark
