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Mercedes-Benz of El Dorado Hills

El Dorado Hills, CA

3.8
2,210 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team. Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel. Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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1000 Mercedes Ln

El Dorado Hills, CA

95762

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Showing 2,210 reviews

June 25, 2022

All work perfectly completed in the promised timeframe. Loaner vehicle was clean, comfortable and reliable. More

by al.crichton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Coats
Jun 27, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the great review!

June 24, 2022

Matt is Awesome. He always goes out of his way to make sure me and my car receive the best service. Everyone is always friendly, courteous and professional. I never w More

by CAROTIZ106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Coats
Jun 29, 2022 -

Mercedes-Benz of El Dorado Hills responded

We're lucky to have Matt and a great service team. Thank you for your business!

June 24, 2022

My wife and I came into the dealership, on our wedding anniversary, to look at a new GLE350 4Matic. We have purchased many new vehicles over the years from other dealerships and historically the worst ex More

by Phil Wilson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zilverberg
Jun 29, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the great review! Enjoy our beautiful new Mercedes Benz GLE350. Happy Anniversary!

June 23, 2022

David and Andrew always do a spectacular job of taking care of my Beast!! I also appreciate getting a loaner when she’s in the shop:) More

by MEGAN.MCCABE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew-mechanic , David Kaplan
Jun 24, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the great review!

June 16, 2022

They have good service and the people are friendly. They make sure that you are getting help right away. More

by zeta_andres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Coats
Jun 20, 2022 -

Mercedes-Benz of El Dorado Hills responded

We appreciate the great review!

June 16, 2022

Service department with members like David is the reason I’ve purchased Mercedes over the years. More

by cdog916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaplan
Jun 20, 2022 -

Mercedes-Benz of El Dorado Hills responded

We're lucky to have David and a great service team! Thank you for your business~

June 14, 2022

I know when I need something done I can contact Matt Coats and he’ll make sure that I am well taken care of More

by gmiller4652
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Coats
Jun 20, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the feedback!. Matt will be happy to assist you any time~

June 13, 2022

This dealership is convenient. Service was on t ime znd thorough. Personnel is courteous and knowledgeable. More

by ndrbtzn
Recommend Dealer
Yes
Employees Worked With
David , Daniel Clark
Jun 14, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the 5 star review!

June 11, 2022

Service was appropriate and professional. My service writer went out of his way to assist me. I felt comfortable and in good hands. More

by mgreen1100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Jun 14, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for taking the time to recognize Gayton with a 5 star review!

June 10, 2022

Not responsive to customers. Didnt take responsibility. No updates. Didnt want to do foot work. More

by lisa@myreadytrucking.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gayton DeRosa
Jun 16, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the feedback. It is always our goal to provide the best service possible, and we're sorry to hear that was not the case. If you would like to speak with Gayton please contact Gayton at gderosa@vonhousen.com or 916.567.5100.

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