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Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
2,214 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team.
Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel.
Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,214 reviews
October 09, 2018
Service Problem diagnosed was taken care of very fast. I also had other interests and was directed to the right people also got pricing i will be back. Would Problem diagnosed was taken care of very fast. I also had other interests and was directed to the right people also got pricing i will be back. Would recommend EDH Mercedes Benz. More
by jbpipelayer
Verified CustomerEmployees Worked With
David Kaplan
October 09, 2018
Excellent experience Nick Martin is attentive to our wants and needs. Our experience with Nick on two separate purchases is that he simply pays attention to what we want i Nick Martin is attentive to our wants and needs. Our experience with Nick on two separate purchases is that he simply pays attention to what we want in a new auto and delivers in a professional and friendly manner. Simply put, Nick is in large part the reason we have purchased the last two vehicles from Mercedes Benz of El Dorado Hills. More
by tonygallegos
Employees Worked With
Nick Martin
October 09, 2018
Nice and comfortable approach by rep. Awesome service advisories,complimentary inspection provide by service rep.make you comfortable educate for coming service, and all I already recomme Awesome service advisories,complimentary inspection provide by service rep.make you comfortable educate for coming service, and all I already recommended my Frends and family. Thank you all More
by ni_raja
Employees Worked With
Jason Downing, Daniel Clark, David Kaplan, Dustin Brooks, Rick Craine
October 05, 2018
Very pleased. Matt Coats is awesome, he totally takes care of his customer. I would recommend Matt for his customer service. If a customer has a problem or issue Matt Coats is awesome, he totally takes care of his customer. I would recommend Matt for his customer service. If a customer has a problem or issue see Matt. More
by ed.cryan40
Employees Worked With
Matt Coats
October 04, 2018
Minor service I only needed a minor service but I was treated like it was major. David was very kind and informative. My visits to MBZ haven't always been that way I only needed a minor service but I was treated like it was major. David was very kind and informative. My visits to MBZ haven't always been that way. David was a pleasure to work with. 0 More
by GENIETEVERS
Employees Worked With
David Kaplan
October 04, 2018
Just switched to MB EDH I purchased my MB GLA 250 at the Sacramento dealership. Have had my first 2 services there. First of all, it was not very convenient for me due to l I purchased my MB GLA 250 at the Sacramento dealership. Have had my first 2 services there. First of all, it was not very convenient for me due to living in Folsom. Secondly, checking in my car and picking it up took a very long time both times. I had to continually ask about my car. Had my first service in EDH (issue and time for a routine service) and I could not be more happier with the excellent and FAST service I received. Communication via phone when I initially called in was awesome too. Can't wait to return . . . but hope it is just for routine service. More
by Folsom Mo
Employees Worked With
Really dont remember who helped me, Jason Downing, Daniel Clark, Don Vanderschoot, Gayton DeRosa, David Kaplan, Matt Coats, Dustin Brooks, Rick Craine
October 03, 2018
Great people They are friendly, and try to find the best deal for you in your preferences. Customer service, services and finance people are awesome. All these They are friendly, and try to find the best deal for you in your preferences. Customer service, services and finance people are awesome. All these is because of great management that they have, I absolutely come back again and recommend this dealer to other friends and family. More
by farhama.dashti
Employees Worked With
Pat Upright, Nick Martin, Daniel Clark, Demi LeMarquand, Chad Wessling, Ryan Christ, Tarek El Mekari, Stephane Doize, Zach Shiner, Frank Roepke
October 03, 2018
Always on time and accommodating El Dorado Hills Mercedes-Benz has always been there for me in my time of need. Regular service or repairs have been fair in pricing and on time compl El Dorado Hills Mercedes-Benz has always been there for me in my time of need. Regular service or repairs have been fair in pricing and on time completion of work done. I have never trusted another service center with my car. These guys and gals are absolutely great. More
by LEEB1
Employees Worked With
Pat Upright, Mike Sabbagh, Daniel Clark, Ryan Christ
October 02, 2018
Awesome service and service team! I always have great service at this dealer. The are professional and friendly. The waiting area is clean. They have bagels and coffee. My experience w I always have great service at this dealer. The are professional and friendly. The waiting area is clean. They have bagels and coffee. My experience with MB of EDH is superb. It’s never fun taking you car in but the team makes it easy peasy. More
by annritchhart
Employees Worked With
David Kaplan
September 30, 2018
Always great service experience Don V is a fantastic service representative. He has always made sure that all my expectations are met. He has helped me when I needed last minute cr Don V is a fantastic service representative. He has always made sure that all my expectations are met. He has helped me when I needed last minute critical service. More
by NCBOKAMPER
Employees Worked With
Don Vanderschoot
