Mercedes-Benz of El Dorado Hills

awesome service These reps are always so good at taking care of my needs and my car, even when I have questions, they are going above and beyond to take care of me. T These reps are always so good at taking care of my needs and my car, even when I have questions, they are going above and beyond to take care of me. Thank you! More

Best Service Center Ever! Daniel is our go-to-guy. He is always honest and upfront about our service needs. We can always rely on him for accurate assessments of our cars.... Daniel is our go-to-guy. He is always honest and upfront about our service needs. We can always rely on him for accurate assessments of our cars....and we have 3 Mercedes. More

Always friendly service Daniel is courteous and friendly and very responsive.. actually everyone there is so nice .. nice friendly environment and the service is fast and whe Daniel is courteous and friendly and very responsive.. actually everyone there is so nice .. nice friendly environment and the service is fast and when you make an appointment your in real quick.. More

El Dorado Hills Mercedes Benze. This dealership is the only one I will use. They are and always have been the best. I have been a customer for 12 years and always will This dealership is the only one I will use. They are and always have been the best. I have been a customer for 12 years and always will More

Battery replacement My car wouldn’t start, but my battery control unit returned a high score, indicating that the battery was still good. So the dealer towed it in, and a My car wouldn’t start, but my battery control unit returned a high score, indicating that the battery was still good. So the dealer towed it in, and after a brief look, determined the controller was bad, and the battery too 😊. Got a new battery, and was on my way very quickly. El Dorado MBenz is the BEST!! More

Good service at this center. Efficient and professional can’t say enough about Their service department.. Thank you thank Thanh you thank you thank you. at this center. Efficient and professional can’t say enough about Their service department.. Thank you thank Thanh you thank you thank you. More

Always accomodating We have been using this dealership for many years as it is reliable, convenient, accommodating and friendly. After dropping my car off they are able We have been using this dealership for many years as it is reliable, convenient, accommodating and friendly. After dropping my car off they are able to provide transportation to my work and also come pick me up when my car is ready. More

very bad experience There was problem with the SRS air bags issue and they change the control module and charge me $1000. After that I found the rare tail light was not w There was problem with the SRS air bags issue and they change the control module and charge me $1000. After that I found the rare tail light was not working and pedal brake handle was missing. When I asked then he went inside and got it and said they will fix it for another $500. I felt very bad like I made a mistake to buy Mercedez. More

Fast friendly zervice Nice waiting area and refreshments shows you care about the comfort of your customers. Very clean and friendly staff and knowledgeable ...would recomm Nice waiting area and refreshments shows you care about the comfort of your customers. Very clean and friendly staff and knowledgeable ...would recommend to all my criendz. More

Daniel is great! Daniel takes care of my car. I trust his advice on service issues. I appreciate his honesty and work ethic. I’ll keep with the Mercedes brand as long Daniel takes care of my car. I trust his advice on service issues. I appreciate his honesty and work ethic. I’ll keep with the Mercedes brand as long as Daniel is a service representative. More