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Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
2,215 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team.
Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel.
Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,215 reviews
September 22, 2018
Excellent and friendly. The service managers are prompt and knowledgeable. Work is always done promptly and completed when you are told. We have always had great service and The service managers are prompt and knowledgeable. Work is always done promptly and completed when you are told. We have always had great service and been treated very well. More
by bbling
Verified CustomerEmployees Worked With
Gayton DeRosa, Ryan Christ
September 21, 2018
Always a good experience!! Any time I bring my car for service I’m always greeted by a friendly face and they remove you from previous visits. Exceptional service!! Keep up the Any time I bring my car for service I’m always greeted by a friendly face and they remove you from previous visits. Exceptional service!! Keep up the good work!! More
by GEDDISZOO7
Employees Worked With
Daniel Clark
September 21, 2018
Excellent I had a wonderful experience buying my new Benz. I recommend Derik to all my friends and family. He was very knowledgeable and patient. He took th I had a wonderful experience buying my new Benz. I recommend Derik to all my friends and family. He was very knowledgeable and patient. He took the time to go over all the optikns and finally found a car that best suited our needs and finances. More
by mehransalimi
Employees Worked With
Frank Roepke, Don Vanderschoot, Derek Upright, Ryan Christ
September 20, 2018
Helpful The team is very helpful, quick. and knowledgeable and the prices are reasonable compared to other Mercedes Benz dealerships definitely a great place The team is very helpful, quick. and knowledgeable and the prices are reasonable compared to other Mercedes Benz dealerships definitely a great place to take your Mercedes Benz for service! More
by Alishia4
Employees Worked With
David Kaplan, Ryan Christ
September 14, 2018
Great reliable and reasonable service All the needed services are thoroughly explained , and handled professionally , with reasonable cost in a timely manner. The facility is welcoming , All the needed services are thoroughly explained , and handled professionally , with reasonable cost in a timely manner. The facility is welcoming , well maintained , with friendly staff More
by moji1998
Employees Worked With
Daniel Clark
September 12, 2018
Best Service Center Ever! Daniel is our go-to-guy. He is always honest and upfront about our service needs. We can always rely on him for accurate assessments of our cars.... Daniel is our go-to-guy. He is always honest and upfront about our service needs. We can always rely on him for accurate assessments of our cars....and we have 3 Mercedes. More
by rharri63
Employees Worked With
Daniel Clark
September 12, 2018
awesome service These reps are always so good at taking care of my needs and my car, even when I have questions, they are going above and beyond to take care of me. T These reps are always so good at taking care of my needs and my car, even when I have questions, they are going above and beyond to take care of me. Thank you! More
by vertical_hiker
Employees Worked With
Don't remember the others, but there were more who helped me., Don Vanderschoot
September 11, 2018
Always friendly service Daniel is courteous and friendly and very responsive.. actually everyone there is so nice .. nice friendly environment and the service is fast and whe Daniel is courteous and friendly and very responsive.. actually everyone there is so nice .. nice friendly environment and the service is fast and when you make an appointment your in real quick.. More
by charmainebrooke21
Employees Worked With
Daniel Clark
September 07, 2018
El Dorado Hills Mercedes Benze. This dealership is the only one I will use. They are and always have been the best. I have been a customer for 12 years and always will This dealership is the only one I will use. They are and always have been the best. I have been a customer for 12 years and always will More
by harveypennington
Employees Worked With
Gayton DeRosa
September 07, 2018
Battery replacement My car wouldn’t start, but my battery control unit returned a high score, indicating that the battery was still good. So the dealer towed it in, and a My car wouldn’t start, but my battery control unit returned a high score, indicating that the battery was still good. So the dealer towed it in, and after a brief look, determined the controller was bad, and the battery too 😊. Got a new battery, and was on my way very quickly. El Dorado MBenz is the BEST!! More
by NANCYCLARK475
Employees Worked With
Daniel Clark
