Mercedes-Benz of El Dorado Hills

Phenomenal Service I would not take my car anywhere else. They take great strides to do everything right. Always a stress free experience. I’ve taken my cars there since I would not take my car anywhere else. They take great strides to do everything right. Always a stress free experience. I’ve taken my cars there since 2002. More

Service your Mercedes HERE! Professional, quick, reliable dealership! If you're contemplating where to buy/service your next car, do not hesitate to give your business to this d Professional, quick, reliable dealership! If you're contemplating where to buy/service your next car, do not hesitate to give your business to this dealership. Gayton really knows his cars and treats his customers fairly. More

Always a pleasure It is always a pleasure doing business at this dealership. They are polite, helpful & knowledgeable about their product/service. I am pleased to pro It is always a pleasure doing business at this dealership. They are polite, helpful & knowledgeable about their product/service. I am pleased to provide this feedback More

Excellent customer service Recently had my ML 350 service at MB EDH MB. It was very pleasant and Daniel Clark provided me excellent customer service. I surely prefer this center Recently had my ML 350 service at MB EDH MB. It was very pleasant and Daniel Clark provided me excellent customer service. I surely prefer this center. More

Oil service from he'll Had B service performed on 2010 GLK350. Technician performing service improperly reinstalled oil filler cap. Wife was pulled over by other motorists o Had B service performed on 2010 GLK350. Technician performing service improperly reinstalled oil filler cap. Wife was pulled over by other motorists on Bass Lake grade due to huge plume of burning oil smoke trailing from vehicle. Managed to return to Von Housen of El Dorado Hill service center with oil dripping from underneath vehicle. Von Housen provided loaner vehicle while they cleaned up the mess in the engine compartment and from under vehicle. Made one xxxx of a mess which should have been totally perventable had the technician doing the service rechecked his work before releasing the vehicle back to us.. Service Manager reversed charges for service but this truly does not remove the bad taste of the poor quality of workmanship that was performed while servicing our vehicle. More

Great staff, timely, quality repairs Took my older cars to you and always felt the staff cared that I get good timely service and kept me informed as work was being done or was completed. Took my older cars to you and always felt the staff cared that I get good timely service and kept me informed as work was being done or was completed. I like the dealership. Would like donuts raqther than bagels though. More

Buying a S560 We recently spent an afternoon at this dealership testing and buying a 2018 S560. It was a very pleasant experience! When our service manager knew w We recently spent an afternoon at this dealership testing and buying a 2018 S560. It was a very pleasant experience! When our service manager knew we were interested in looking at new Mercedes', he recommended Mike Sabbagh. Mike was very personable and knowledgeable and was very helpful to us in making our decision. He made us feel very comfortable w/no pressure to make our purchase. More

Services Excellent service and professional expertise. Wait area was clean and refreshments were provided. The service was provided within the estimated time Excellent service and professional expertise. Wait area was clean and refreshments were provided. The service was provided within the estimated time and the vehicle was cleaned. More

Mercedes Benz of El Dorado Hills The service and support is consistently great. All of the staff are skilled, professional, and a pleasure to work with. The Service Manager, Gayton The service and support is consistently great. All of the staff are skilled, professional, and a pleasure to work with. The Service Manager, Gayton DeRosa, is one of the best I have ever worked with. More