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Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
2,215 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team.
Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel.
Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,215 reviews
August 21, 2018
Excellent customer service Recently had my ML 350 service at MB EDH MB. It was very pleasant and Daniel Clark provided me excellent customer service. I surely prefer this center Recently had my ML 350 service at MB EDH MB. It was very pleasant and Daniel Clark provided me excellent customer service. I surely prefer this center. More
by PRASAD
Verified CustomerEmployees Worked With
Daniel Clark
August 15, 2018
Great staff, timely, quality repairs Took my older cars to you and always felt the staff cared that I get good timely service and kept me informed as work was being done or was completed. Took my older cars to you and always felt the staff cared that I get good timely service and kept me informed as work was being done or was completed. I like the dealership. Would like donuts raqther than bagels though. More
by bonka
Employees Worked With
Mike Sabbagh, Chad Wessling
August 13, 2018
Buying a S560 We recently spent an afternoon at this dealership testing and buying a 2018 S560. It was a very pleasant experience! When our service manager knew w We recently spent an afternoon at this dealership testing and buying a 2018 S560. It was a very pleasant experience! When our service manager knew we were interested in looking at new Mercedes', he recommended Mike Sabbagh. Mike was very personable and knowledgeable and was very helpful to us in making our decision. He made us feel very comfortable w/no pressure to make our purchase. More
by DAVEVORP
Employees Worked With
Mike Sabbagh, Daniel Clark
August 09, 2018
Never disappointed I had a flat tire and fit me in a very tight day. Cost of tire was extremely expensive. Don always takes care of me. I had a flat tire and fit me in a very tight day. Cost of tire was extremely expensive. Don always takes care of me. More
by spauldingconsulting1
Employees Worked With
Lisa Brown, Don Vanderschoot
August 09, 2018
Services Excellent service and professional expertise. Wait area was clean and refreshments were provided. The service was provided within the estimated time Excellent service and professional expertise. Wait area was clean and refreshments were provided. The service was provided within the estimated time and the vehicle was cleaned. More
by papaechokilo
Employees Worked With
Don Vanderschoot
August 08, 2018
Mercedes Benz of El Dorado Hills The service and support is consistently great. All of the staff are skilled, professional, and a pleasure to work with. The Service Manager, Gayton The service and support is consistently great. All of the staff are skilled, professional, and a pleasure to work with. The Service Manager, Gayton DeRosa, is one of the best I have ever worked with. More
by harveypennington
Employees Worked With
Gayton DeRosa
August 08, 2018
Please be honest I was a loyal customer to EDH Mercedes, but after my last service and the unethical prices I was quoted for service and tires, I will never be back. I was a loyal customer to EDH Mercedes, but after my last service and the unethical prices I was quoted for service and tires, I will never be back. Thank you More
by bdfm
Employees Worked With
I would rather not
August 07, 2018
Service was excellant Gayton DeRosa is a a wonderful service manager to work with. He services all four of my Mercedes-Benz. And have never had a issue on any of my cars. H Gayton DeRosa is a a wonderful service manager to work with. He services all four of my Mercedes-Benz. And have never had a issue on any of my cars. He is always reliable and knowledgeable on any of my issues. More
by raymanzano
Employees Worked With
Gayton DeRosa
August 04, 2018
Courtesy and reliable service The time to service my car was completely as promised. Also pleased on how well the car was washed and vacuumed. Will recommend to others for service. The time to service my car was completely as promised. Also pleased on how well the car was washed and vacuumed. Will recommend to others for service. More
by MCCKAH
Employees Worked With
Gayton DeRosa
July 31, 2018
Great customer service The service rep was kind enough to discount the charges on parts that needed replacement. They negotiated with upper managent to work out a deal. The service rep was kind enough to discount the charges on parts that needed replacement. They negotiated with upper managent to work out a deal. More
by tito.kumar
Employees Worked With
Mike Sabbagh, Daniel Clark, Gayton DeRosa
