Mercedes-Benz of El Dorado Hills

Disappointed Brought our car in to have the brakes replaced. Once they were replaced, we noticed a loud noise coming from the wheels or near that area of the car. Brought our car in to have the brakes replaced. Once they were replaced, we noticed a loud noise coming from the wheels or near that area of the car. We have never heard this noise before since owning the car. We brought it back in to have it checked out and basically were told that they don't know what happened. The service advisor drove the car himself and heard the noise also but in the end didn't do anything to rectify the issue. More

Great work David and jason went above and beyond to make sure I was taken care of and my AMG was fixed right. I will definitely be going back. David and jason went above and beyond to make sure I was taken care of and my AMG was fixed right. I will definitely be going back. More

Excellent service was provided to us and 2 Service Advisors (Daniel & David) are very knowledgeable. They are both easy to deal with. They given us a costumer satisfac was provided to us and 2 Service Advisors (Daniel & David) are very knowledgeable. They are both easy to deal with. They given us a costumer satisfaction. Awesome. More

Great customer service! We had an excellent experience when purchasing our vehicle, as well as with the service department for a few items that needed attention. Much appreci We had an excellent experience when purchasing our vehicle, as well as with the service department for a few items that needed attention. Much appreciated. Thank you very much for your impeccable customers mercattention in every aspect. Mike knew that I liked Christian music and even put on my favorite radio station for the drive away. It’s the attention to even the little details that matter! More

Not a Good Experienc 2nd time in a row It was not a very good experience when I think MB as a big brand. I had not such a poor experience from any of the dealers in past. All were really fa It was not a very good experience when I think MB as a big brand. I had not such a poor experience from any of the dealers in past. All were really fabulous and friendly. This might be the reason I had great expectations. More

Great experience David was very efficient and kept me up to date the entire time! 10/10 hopefully have David for all my service needs in the future David was very efficient and kept me up to date the entire time! 10/10 hopefully have David for all my service needs in the future More

Everything done right I enjoy having Gayton DeRosa as my serve representative. He's very knowledgeable and he doesn't try to push needless services or repair to do. I trust I enjoy having Gayton DeRosa as my serve representative. He's very knowledgeable and he doesn't try to push needless services or repair to do. I trust his advice and him. More

excellenct We had our first car 1987 300E from Von Housen, Howe avenue, till now, 30 years later, 2016 C300 4 matics, always has it service and repairs done at t We had our first car 1987 300E from Von Housen, Howe avenue, till now, 30 years later, 2016 C300 4 matics, always has it service and repairs done at the dealership. including several MB in between. We trust the dealer recommendations. They only suggested what is necessary for the safety of the passengers. We have a piece of mind! More

problem free They're as helpful as possible. The service manager is spot on. I left thinking I was somebody special and the treatment I received was reserved just They're as helpful as possible. The service manager is spot on. I left thinking I was somebody special and the treatment I received was reserved just for me. I don't see what else they could do shy of serving me breakfast or paying my greens fees. All kidding aside, this a great Mercedes dealership. More

Awesome Service Department! The lock of my glovebox was broken and my 2015 ML 350 was still under manufactured warranty so I brought it to El Dorado Hills MB for service. Daniel The lock of my glovebox was broken and my 2015 ML 350 was still under manufactured warranty so I brought it to El Dorado Hills MB for service. Daniel Clark checked it out and ordered a new glovebox from the company to replace it. During the process, he found out that one of the key plates didn’t work for the door so he also ordered a new one to replace it. Mr. Clark took good care of his customers and their cars and I never hesitate to recommend him and MB of El Dorado Hills for business. More