Back

Mercedes-Benz of El Dorado Hills

El Dorado Hills, CA

3.8
2,210 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team. Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel. Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
Contact Dealership

1000 Mercedes Ln

El Dorado Hills, CA

95762

Directions

By Type

Showing 2,210 reviews

June 09, 2022

Our experience was lovely :). Thank you my daughter is very happy with her car :). We have bought numerous cars from you More

by MDICHRISTOPHER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark, Mike Lynch, Arthur Robinson
Jun 14, 2022 -

Mercedes-Benz of El Dorado Hills responded

We're happy to know our team was able to help your daughter! We appreciate your loyalty to Mercedes Benz of El Dorado Hills~

June 06, 2022

It was not complete. Battery was dead the next day and should have been caught during the service the day before. More

by RONMCNABB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Jun 07, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for bringing this to our attention. We would be happy to look at your vehicle again. Please contact us at 916.567.5100 to schedule an appointment. We apologize for any inconvenience~

Jun 07, 2022 -

RONMCNABB responded

My car was towed in yesterday. I hope someone contacts me today when they know what is wrong.

June 03, 2022

Knowledgeable, professional and friendly. I have never had a bad experience here. Always excellent service. More

by JKISSEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Jun 03, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you!

June 03, 2022

They were fast to respond, straight forward with the negotiation process , and provided good customer service. More

by ofirbm10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Alexan
Jun 05, 2022 -

Mercedes-Benz of El Dorado Hills responded

We appreciate the great review!

May 27, 2022

The staff (including sales, finance, service) were all so very courteous and professional. We are very impressed! More

by donamcintyre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brown, Jason Downing, Mike Lynch, J.T. Glessner
Jun 02, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the great review!

May 27, 2022

David was extremely helpful, prompt & courteous during my recent service visit. He kept in contact with me while my car was in service & was accurate about the completion time! 5 stars for David! More

by SHORTYZ1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaplan
Jun 02, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for recognizing David with a 5 star review!

May 27, 2022

Daniel was amzing! Super helpful and knowledgeable. Service was completed ahead of schedule, which is always a plus. More

by wxbender
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
May 31, 2022 -

Mercedes-Benz of El Dorado Hills responded

We appreciate the great review!

May 24, 2022

Very kind, efficient and thorough in all steps in the process, setting up the appointment, performing the work….. extremely pleased. More

by HALLFORDMCDONALD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
May 24, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the 5 star review!

May 24, 2022

I made the mistake of taking my ML500 to a local "mechanic" and was charged $1,000 to ruin the brakes. Daniel Clark helped us to get the damage repaired and fixed other minor things to get us back u More

by christyalong45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
May 24, 2022 -

Mercedes-Benz of El Dorado Hills responded

We're happy to know Daniel was able to help! Thank you for the 5 star review~

May 22, 2022

Reliable service performed on time and with consideration for the automobile owner’s obligations and schedules… More

by lmoldstad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
May 24, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for your feedback~

...
15
...