Mercedes-Benz of El Dorado Hills

Rodent problem About a month ago, I brought my E350 for its 30,000 mile maintenance only to find out that rodents have been eating at in insulation causing a lot of About a month ago, I brought my E350 for its 30,000 mile maintenance only to find out that rodents have been eating at in insulation causing a lot of damage to the engine compartment. Between my insurance company and the service department they got my car up and running in about a week. Thank you Mercedes Benz of El Dorado Hills for everything. More

Great Service Advisor Daniel Clark is the best - very professional and customer service oriented!!!!Repair issues were completed on time and the car is performing like new Daniel Clark is the best - very professional and customer service oriented!!!!Repair issues were completed on time and the car is performing like new - great job! More

very professional and freindly service writter Gayton is great, along with rest of service team, unfortunately very dissatisfied with the 2016 GLE 300d and the reliability of this M service writter Gayton is great, along with rest of service team, unfortunately very dissatisfied with the 2016 GLE 300d and the reliability of this Mercedes Benz product. More

Outstanding service and the job done timely Gayton listen to what had to be corrected and took care of the issue in a manner and time that most other MB dealerships have not done for us before. Gayton listen to what had to be corrected and took care of the issue in a manner and time that most other MB dealerships have not done for us before. More

Always outstanding and personalized customer service Always great service at Mercedes Benz El Dorado Hills. I generally wait for my car while it is serviced and the staff is friendly, nice amenities whil Always great service at Mercedes Benz El Dorado Hills. I generally wait for my car while it is serviced and the staff is friendly, nice amenities while I wait and the estimated time to complete is always accurate. My car is returned serviced and washed! More

Outstanding, friendly customer service I was stranded with a damaged front left run flat tire that would no longer safely run. El Dorado Hills Mercedes help arrange a flat bed to bring in t I was stranded with a damaged front left run flat tire that would no longer safely run. El Dorado Hills Mercedes help arrange a flat bed to bring in the car. We arrived at the end of the day. They changed the tire first thing in the morning. They were cheery and helpful at all times. I was very pleased to own a Mercedes and be able to be in their hands. Thank you. More

Great experience Professional, courteous and professional. The environment was clean and accommodating. The service team was efficient, knowledgeable and friendly. Professional, courteous and professional. The environment was clean and accommodating. The service team was efficient, knowledgeable and friendly. I won’t take my car anywhere else. More

Outstanding Quality Service Professional, knowledgeable, exceptional and kind! I was treated with upmost respect. I was scheduled immediately for my repair. I am grateful for Professional, knowledgeable, exceptional and kind! I was treated with upmost respect. I was scheduled immediately for my repair. I am grateful for the quality and workmanship. More

MB of EDH is the best!!! Thank you for helping us evaluate the work done by another shop that replaced our windshield where we were experiencing excessive wind noise at no cha Thank you for helping us evaluate the work done by another shop that replaced our windshield where we were experiencing excessive wind noise at no charge. More

Very good customer service as usual. From 2011 usually once a year I am coming for service & everything is good..very friendly,& helpful..l love my Mercedes & hope can up graded soon. Al From 2011 usually once a year I am coming for service & everything is good..very friendly,& helpful..l love my Mercedes & hope can up graded soon. Also Gayton is very nice & professional. Thanks More