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Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
2,210 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team.
Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel.
Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,210 reviews
April 11, 2018
Helpful service. Always very helpful and professional. Refreshing for a car dealership. Ready to drop me home is the service took more than the suggested time. Thanks Always very helpful and professional. Refreshing for a car dealership. Ready to drop me home is the service took more than the suggested time. Thanks More
by wsa98
Verified CustomerEmployees Worked With
Don Vanderschoot
April 11, 2018
Dan is amazing!!! Dan is professional, easy to work with and funny!! I always look forward to my visits with Dan. However, I do not like these surveys requiring a min n Dan is professional, easy to work with and funny!! I always look forward to my visits with Dan. However, I do not like these surveys requiring a min number of words in my review. When your employee provides great service it doesn't need 25 words to tell you that you have an amazing employee who care about his clients and takes pride in the workmanship at this dealership. More
by michelle177
Employees Worked With
Daniel Clark
April 10, 2018
Sales and Service Center Excellent service by the whole team in making sure the customer is really happy by explaining every detail with the sale and walkthrough the complete Excellent service by the whole team in making sure the customer is really happy by explaining every detail with the sale and walkthrough the complete process. More
by arjun21mallik
Employees Worked With
Nick Martin
April 10, 2018
Great Service Gabe was great. He assisted and met all my needs and concerns on my vehicle. I would highly recommend Gabe and Mercedes Benz of El Dorado Hills to e Gabe was great. He assisted and met all my needs and concerns on my vehicle. I would highly recommend Gabe and Mercedes Benz of El Dorado Hills to everyone. More
by qqq3366
Employees Worked With
Gayton DeRosa
April 10, 2018
Service Advisor Dan is excellent. He is technically sound, takes the time to explain, and communicates promptly. This dealership always has a loaner car available whi Dan is excellent. He is technically sound, takes the time to explain, and communicates promptly. This dealership always has a loaner car available which is a great help. More
by anish.nand
Employees Worked With
Daniel Clark
April 10, 2018
The Best in The West I enjoy visiting Mercedes Benz of Eldorado! They always exceed my expectations. Gayton and his crew did a great job as usual!! He even went into ou I enjoy visiting Mercedes Benz of Eldorado! They always exceed my expectations. Gayton and his crew did a great job as usual!! He even went into our car and found a remote under the seat that I lost over a year ago! I had lost hope and already replaced it. That little bit extra fixed the warning I was getting that the remote needed a battery. Geez, I looked for that thing all over the place for all this time! Of course, we did other preventive maintenance as well, that needs done periodically. Outstanding service once again! More
by roddaug
Employees Worked With
Gayton DeRosa
April 10, 2018
satisfaction It is good to know that the regular service of my vehicle has resulted in minimal repair costs. I just love my Mercedes E350! Daniel is polite and c It is good to know that the regular service of my vehicle has resulted in minimal repair costs. I just love my Mercedes E350! Daniel is polite and conservative, which I appreciate. Bob was very polite and attentive - thank you for staying with me when I dropped off my car for service and had to wait for my ride at night after closing. More
by DONNAJOY10
Employees Worked With
Daniel Clark, Bob Michalek
April 10, 2018
Best M-B Service Around Service Advisor Gayton DeRosa handles everything expertly, efficiently, and courteously. What is needed is explained fully, and the work is done quick Service Advisor Gayton DeRosa handles everything expertly, efficiently, and courteously. What is needed is explained fully, and the work is done quickly and correctly the first time. The quality of EDH M-B's service department is one of the reasons we have purchased our cars from EDH and are likely to do so in the future. It's an all-around great place! More
by xav54
Employees Worked With
Gayton DeRosa
April 10, 2018
2007 SLK280 brake service schedule B I came in for a schedule B maintenance which is the brake fluid change and car inspection. They found a few small oil leaks and they called me and gav I came in for a schedule B maintenance which is the brake fluid change and car inspection. They found a few small oil leaks and they called me and gave me a price on parts and labor (which I thought was a good price) and Daniel said he could get it done in the same day. My car is older but they treated it just like my newer car. They covered the interior and even washed the car. daniel was very knowledgeable and not condinsending and explained everything correctly. Great job. More
by GBAMORUSO@COMCAST.NET
Employees Worked With
Daniel Clark
April 10, 2018
A service Outstanding excellent service Don explained everything in great detail provided a loner car was in and out in minutes. Oh and he consistently asked if Outstanding excellent service Don explained everything in great detail provided a loner car was in and out in minutes. Oh and he consistently asked if I had any further questions . More
by RBARGIONI
Employees Worked With
Lisa Brown, Don Vanderschoot
