Mercedes-Benz of El Dorado Hills

insincere and incompetent. Not sure mechanic if really knows what is doing. Car was in your garage. Orders Wong size part. Then corrects it. Then spoils function of near by part Not sure mechanic if really knows what is doing. Car was in your garage. Orders Wong size part. Then corrects it. Then spoils function of near by part. When try to fix the problem, wants the replace with another expensive part. When I refused to replace!and showed my unhappiness, he reboots and it is working. Now I loose the trust in mechanic. Unfortunately I can not give even one star for rating. I am not upset with any person but very unhappy with the service he/ they provided. I have to find different place to take for service. More

Parts Takes to long for parts to come in from Germany. Twice I have had to wait weeks for repairs to be done do to parts that had to come from Germany. Takes to long for parts to come in from Germany. Twice I have had to wait weeks for repairs to be done do to parts that had to come from Germany. More

Good cusomer service I brought my car in for an exterior detail and window tint. There was Good customer service with getting the services I needed completed. Thank you I brought my car in for an exterior detail and window tint. There was Good customer service with getting the services I needed completed. Thank you More

Helpful service. Always very helpful and professional. Refreshing for a car dealership. Ready to drop me home is the service took more than the suggested time. Thanks Always very helpful and professional. Refreshing for a car dealership. Ready to drop me home is the service took more than the suggested time. Thanks More

Daniel is awesome along with the entire team. They just do it right the first time and with smiles and appreciation. Everyone is prompt and courteous they all work to make certain I am satisfied. They just do it right the first time and with smiles and appreciation. Everyone is prompt and courteous they all work to make certain I am satisfied. More

Excellent dealership We have bought our last two mercedes from el dorado hills dealership and had and have all service work done at this location! It has always been an ex We have bought our last two mercedes from el dorado hills dealership and had and have all service work done at this location! It has always been an excellent experience and recommend this dealership to everyone!!! More

Service visit Daniel is great to work with! He is always friendly and a terrific partner. We are confident our vehicle has been taken care of when our service is c Daniel is great to work with! He is always friendly and a terrific partner. We are confident our vehicle has been taken care of when our service is complete. More

2007 SLK280 brake service schedule B I came in for a schedule B maintenance which is the brake fluid change and car inspection. They found a few small oil leaks and they called me and gav I came in for a schedule B maintenance which is the brake fluid change and car inspection. They found a few small oil leaks and they called me and gave me a price on parts and labor (which I thought was a good price) and Daniel said he could get it done in the same day. My car is older but they treated it just like my newer car. They covered the interior and even washed the car. daniel was very knowledgeable and not condinsending and explained everything correctly. Great job. More

Best M-B Service Around Service Advisor Gayton DeRosa handles everything expertly, efficiently, and courteously. What is needed is explained fully, and the work is done quick Service Advisor Gayton DeRosa handles everything expertly, efficiently, and courteously. What is needed is explained fully, and the work is done quickly and correctly the first time. The quality of EDH M-B's service department is one of the reasons we have purchased our cars from EDH and are likely to do so in the future. It's an all-around great place! More