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Mercedes-Benz of El Dorado Hills

El Dorado Hills, CA

3.8
2,210 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team. Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel. Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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1000 Mercedes Ln

El Dorado Hills, CA

95762

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Showing 2,210 reviews

April 10, 2018

Service visit Daniel is great to work with! He is always friendly and a terrific partner. We are confident our vehicle has been taken care of when our service is c More

by petricknj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Apr 11, 2018 -

Mercedes-Benz of El Dorado Hills responded

Thanks for letting us know that Dan takes good care of your vehicle! We appreciate your business and look forward to serving you again.

March 22, 2018

ALWAYS AN EXCELLENT EXPERIENCE MY RECENT SERVICE EXPERIENCE WAS EXCELLENT, AS I HAVE COME TO EXPECT FROM MBZ OF ELDORADO HILLS. I HAVE PURCHASED AND SERVICED TWO VEHICLES HERE, BEC More

by fastella1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Downing, Mike Sabbagh, Don Vanderschoot, Bob Michalek
Mar 23, 2018 -

Mercedes-Benz of El Dorado Hills responded

Thank you for letting us know we earned a 5 star review! We appreciate your business and look forward to serving you again.

March 20, 2018

Top Notch Always very responsive, making you feel like their top priority. MB definitely treats their customers right! I like the way they greet you as soon a More

by tracy.bohush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Mar 21, 2018 -

Mercedes-Benz of El Dorado Hills responded

We think of our customers as part of the Mercedes Benz of El Dorado Hills family. Thanks for the 5 stars!

March 18, 2018

Service......Replace radiator & other service work. My service advisor , Gayton was very honest and very informative. Gayton DeRosa gave me a very detailed review of the condition of my car and helped m More

by TOMLYNCHLISTINGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Mar 21, 2018 -

Mercedes-Benz of El Dorado Hills responded

We're lucky to have a great service team at Mercedes Benz of El Dorado Hills. Thanks for the nice review!

March 17, 2018

Outstanding I live in Roseville, but choose to purchased and have my car service in Eldorado Hill’s instead of local’s,so that should have spoken a lot about this More

by ROJCHANA.ANNA
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Mar 21, 2018 -

Mercedes-Benz of El Dorado Hills responded

Thank you for taking the time to give us a 5 star dealer rater review!

March 15, 2018

Terrible customer service from finance They promised it would take 10 days to process my vehicle payoff to USAA for my trade in. It took one month. I ended up paying two more payments on my More

by ryanpierce_29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike (finance), Stephane Doize
Mar 21, 2018 -

Mercedes-Benz of El Dorado Hills responded

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March 15, 2018

Engine Repair I had a major engine problem with no warranty. Since the car had less than 60K miles on it, I felt that Mercedes should share the responsibility of fi More

by RICHARDSHAW230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Mar 21, 2018 -

Mercedes-Benz of El Dorado Hills responded

We're happy to hear Gayton was able to help you with your warranty issue. Thank you for your feedback.

March 15, 2018

Best place to buy and car and get help with it!!! I did not remember how to activate a feature on my new car and everyone was so friendly and helpful. Daniel did not make me feel inadequate. He had More

by FunDevinMom
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Clark, Bob Michalek
Mar 21, 2018 -

Mercedes-Benz of El Dorado Hills responded

We think of our customers as part of the Mercedes Benz of El Dorado Hills family! Thanks for the review.

March 14, 2018

Excellent Service Department Always treated like a Mercedes owner. Comfortable lounge, atmosphere and professional staff. Service agent knowledgeable and eager to help. Thi More

by michael@snuba.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Mar 19, 2018 -

Mercedes-Benz of El Dorado Hills responded

We think of our customers as part of our Mercedes Benz of El Dorado Hills family! Thanks for your loyalty and for the nice review.

March 14, 2018

Best service experience ever! My overall experience with El Dorado Hills service group has bee excellent, better then any other experience with any other brand from coast to coast More

by richmarino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Mar 19, 2018 -

Mercedes-Benz of El Dorado Hills responded

Thank you for taking the time to recognize Dan and his efforts to provide the very best service possible! We sincerely appreciate your business and look forward to serving you in the future.

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