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Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
2,215 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team.
Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel.
Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,215 reviews
April 10, 2018
Service Advisor Dan is excellent. He is technically sound, takes the time to explain, and communicates promptly. This dealership always has a loaner car available whi Dan is excellent. He is technically sound, takes the time to explain, and communicates promptly. This dealership always has a loaner car available which is a great help. More
by anish.nand
Verified CustomerEmployees Worked With
Daniel Clark
April 10, 2018
Sales and Service Center Excellent service by the whole team in making sure the customer is really happy by explaining every detail with the sale and walkthrough the complete Excellent service by the whole team in making sure the customer is really happy by explaining every detail with the sale and walkthrough the complete process. More
by arjun21mallik
Employees Worked With
Nick Martin
April 10, 2018
satisfaction It is good to know that the regular service of my vehicle has resulted in minimal repair costs. I just love my Mercedes E350! Daniel is polite and c It is good to know that the regular service of my vehicle has resulted in minimal repair costs. I just love my Mercedes E350! Daniel is polite and conservative, which I appreciate. Bob was very polite and attentive - thank you for staying with me when I dropped off my car for service and had to wait for my ride at night after closing. More
by DONNAJOY10
Employees Worked With
Daniel Clark, Bob Michalek
April 10, 2018
A service Outstanding excellent service Don explained everything in great detail provided a loner car was in and out in minutes. Oh and he consistently asked if Outstanding excellent service Don explained everything in great detail provided a loner car was in and out in minutes. Oh and he consistently asked if I had any further questions . More
by RBARGIONI
Employees Worked With
Lisa Brown, Don Vanderschoot
April 10, 2018
The Best in The West I enjoy visiting Mercedes Benz of Eldorado! They always exceed my expectations. Gayton and his crew did a great job as usual!! He even went into ou I enjoy visiting Mercedes Benz of Eldorado! They always exceed my expectations. Gayton and his crew did a great job as usual!! He even went into our car and found a remote under the seat that I lost over a year ago! I had lost hope and already replaced it. That little bit extra fixed the warning I was getting that the remote needed a battery. Geez, I looked for that thing all over the place for all this time! Of course, we did other preventive maintenance as well, that needs done periodically. Outstanding service once again! More
by roddaug
Employees Worked With
Gayton DeRosa
April 10, 2018
Great Service Gabe was great. He assisted and met all my needs and concerns on my vehicle. I would highly recommend Gabe and Mercedes Benz of El Dorado Hills to e Gabe was great. He assisted and met all my needs and concerns on my vehicle. I would highly recommend Gabe and Mercedes Benz of El Dorado Hills to everyone. More
by qqq3366
Employees Worked With
Gayton DeRosa
March 22, 2018
ALWAYS AN EXCELLENT EXPERIENCE MY RECENT SERVICE EXPERIENCE WAS EXCELLENT, AS I HAVE COME TO EXPECT FROM MBZ OF ELDORADO HILLS. I HAVE PURCHASED AND SERVICED TWO VEHICLES HERE, BEC MY RECENT SERVICE EXPERIENCE WAS EXCELLENT, AS I HAVE COME TO EXPECT FROM MBZ OF ELDORADO HILLS. I HAVE PURCHASED AND SERVICED TWO VEHICLES HERE, BECAUSE OF THE OUTSTANDING CUSTOMER CUSTOMER SERVICE ATTITUDE OF THIS DEALERSHIP. More
by fastella1
Employees Worked With
Jason Downing, Mike Sabbagh, Don Vanderschoot, Bob Michalek
March 20, 2018
Top Notch Always very responsive, making you feel like their top priority. MB definitely treats their customers right! I like the way they greet you as soon a Always very responsive, making you feel like their top priority. MB definitely treats their customers right! I like the way they greet you as soon as you pull up. There is no waiting, no wondering if they are ready for you. It's refreshing. More
by tracy.bohush
Employees Worked With
Gayton DeRosa
March 18, 2018
Service......Replace radiator & other service work. My service advisor , Gayton was very honest and very informative. Gayton DeRosa gave me a very detailed review of the condition of my car and helped m My service advisor , Gayton was very honest and very informative. Gayton DeRosa gave me a very detailed review of the condition of my car and helped me make the good, informed decision. More
by TOMLYNCHLISTINGS
Employees Worked With
Gayton DeRosa
March 17, 2018
Outstanding I live in Roseville, but choose to purchased and have my car service in Eldorado Hill’s instead of local’s,so that should have spoken a lot about this I live in Roseville, but choose to purchased and have my car service in Eldorado Hill’s instead of local’s,so that should have spoken a lot about this dealer. I’m planing to come back for an SUV in near future. More
by ROJCHANA.ANNA
Employees Worked With
Gayton DeRosa
