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Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
2,209 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team.
Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel.
Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,209 reviews
February 11, 2018
basic wear and tear problem My vehicle has 19k Miles, and third time brake replacement message popped up. The brakes and rooters will be replaced third time according to service My vehicle has 19k Miles, and third time brake replacement message popped up. The brakes and rooters will be replaced third time according to service center. I have the same commute for last 17 years. I also contacted Mercedes Benz corporate office, but no help. Please donot service your vehicle in Mercedes El dorado Hills. More
by fiaz
Verified CustomerEmployees Worked With
Gayton DeRosa, Bob Michalek
February 10, 2018
Fantastic Service Department My Mercedes is only serviced by Mercedes Dealerships and I find MB of EDH to be the best due to Daniel Clark . He is the best Service Adviser I have My Mercedes is only serviced by Mercedes Dealerships and I find MB of EDH to be the best due to Daniel Clark . He is the best Service Adviser I have ever work with. More
by william Zimmerman
Employees Worked With
Daniel Clark, Mike Lynch
February 07, 2018
Very good service team Excellent service team that can handle same-day appointment and very reasonable price. The technicians working there are well trained, responsible an Excellent service team that can handle same-day appointment and very reasonable price. The technicians working there are well trained, responsible and very professional. Thanks, Mercedes-Benz of El Dorado Hills. More
by JAMESJ_HUANG
Employees Worked With
Don Vanderschoot
February 04, 2018
Tire Replacement As always, very courteous and job well done. Vehicle was ready as promised and it was clean. Have never had an issue with service at MBEDH As always, very courteous and job well done. Vehicle was ready as promised and it was clean. Have never had an issue with service at MBEDH More
by LULUCV5
Employees Worked With
Daniel Clark
February 02, 2018
Above and beyond professional This is the fourth vehicle my wife and I have purchased from this dealership. From start to finish, everyone involved was an absolute professional an This is the fourth vehicle my wife and I have purchased from this dealership. From start to finish, everyone involved was an absolute professional and made the deal flawless! More
by ffpd835
Employees Worked With
Pat Upright, Zach Shiner, Chet Wagner, Mike Lynch
February 02, 2018
Loved my MB service advisor Aside for Don Vandershoot and his exceptional customer service for the last 3 years I had been a MB owner, I would say I would rather not return to MB Aside for Don Vandershoot and his exceptional customer service for the last 3 years I had been a MB owner, I would say I would rather not return to MB of EDH or Rocklin! Ever! I love my new 2018 SUV Audi from Rocklin and the package on my lease akong with all the cars options supercide the GLS 10 times over! So thanks Don, you made it an enjoyable experince ! More
by DOSTARTRAINA
Employees Worked With
Don Vanderschoot
February 01, 2018
Summary Everyone was first class. Can’t say enough positives. Daniel was excellent as was every person I was in contact with. Would recommend this dealership Everyone was first class. Can’t say enough positives. Daniel was excellent as was every person I was in contact with. Would recommend this dealership and Daniel as well. More
by KMNAGLE1
Employees Worked With
Daniel Clark
January 30, 2018
From start to finish, great people! From start to finish, a no pressure sales approach. Derek and Pat made the process easy. Easily within the top 3 of buying experiences. Process does From start to finish, a no pressure sales approach. Derek and Pat made the process easy. Easily within the top 3 of buying experiences. Process doesn’t end with sales. The service department is top notch too. Adam has been great. Definitely will be going back for next purchase. More
by kevin.m.tallman
Employees Worked With
Pat Upright, Zach Shiner, Derek Upright, Adam Ruff
January 29, 2018
Efficient and personal service I turned my 2015 GLA for the upgraded 2018 GLA Mercedes had a wonderful tradei in deal I could not resist. We were at the dealership for a total I turned my 2015 GLA for the upgraded 2018 GLA Mercedes had a wonderful tradei in deal I could not resist. We were at the dealership for a total of 90 minutes because we did much of the paperwork by email More
by debdiva123
Employees Worked With
Mike Sabbagh
January 28, 2018
Would Recommend Service Center NOT Sales Dept !!! I have not had any issues with your service dept and don vandershoot is a great service rep. I wish I could say the same for your sales dept! those pe I have not had any issues with your service dept and don vandershoot is a great service rep. I wish I could say the same for your sales dept! those people have left a bitter taste to myself as well as my husband when we went in to trade his Mercedes and agreed to a 2017 lease! your sales staff are not to be trusted for they lie and to this day continue to do so! I never thought Mercedes would allow their name and reputation to be tarnished like it has because of your staff! totally unbelievable! story line: traded our vehicle for a lease. sales rep lied to get full commission (wasn't his apt), then low balled the trade in value for our car ($6500) and sold it on your lot for $16,999!! manager called my husband and continued to lie to OUR FACE that it was in error but the car remained on the lot as the sale price until it was sent to rocklin. new car was promised installed nav PRIOR to signing never was and now told cannot do! totally unworthy, untrusting sales staff! shame on mercedes for allowing their name and reputation to be ruined by such theives! definitely not buying anothre one there! More
by MAGLINOW
Employees Worked With
Don Vanderschoot
