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Mercedes-Benz of El Dorado Hills

El Dorado Hills, CA

3.8
2,210 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team. Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel. Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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1000 Mercedes Ln

El Dorado Hills, CA

95762

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Showing 2,210 reviews

May 21, 2022

The service department never ceases to amaze me on their friendless, customer service and quality of work. I always appreciate my service advisor David K. Taking great care of us!!! More

by mike.stephens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaplan
May 24, 2022 -

Mercedes-Benz of El Dorado Hills responded

We're lucky to have David and a great service team!

May 20, 2022

My service appointment was great. Dave was very helpful, as was Luis. The techs did a great job servicing my car. Everything was perfect per usual. More

by Kris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis, David Kaplan
May 20, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the great review!

May 20, 2022

Mercedes Benz Eldorado Hills is an amazing buying experience. They were professional, honest and made it fun. I would highly recommend them More

by hydra22012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Evert
May 20, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the great review! Enjoy your beautiful new Mercedes Benz~

May 20, 2022

Service was great as usual. Staff is very professional and understanding. Minimize any inconvenience. They have a great group of folks there. Would certainly recommend them to More

by skygod2672
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaplan, PJ Mander
May 24, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the great review!

May 19, 2022

I have used Peter Alexan to purchase many vehicles from the Rocklin Dealership. I highly recommend him and this dealership for their outstanding customer service. It is always a pleasure to come to this More

by honeystopthecar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Alexan, Casey Shears
May 20, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for recognizing Peter, Casey, and our sales team with a 5 star review!

May 12, 2022

Always very attentive. Daniel Clark is the best at customer service. Friendly atmosphere from employees. More

by BUCKLEYSMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
May 13, 2022 -

Mercedes-Benz of El Dorado Hills responded

We're lucky to have Daniel and a great service team! Thank you for your business~

May 11, 2022

Great service and even greeted me by name! Fast and easy…I was in out out very quickly!! More

by staci0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon in service was excellent, as was the man outside that greeted me and retrieved my vehicle!, Mike Zilverberg
May 12, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for taking the time to recognize our team with a 5 star review!

May 09, 2022

It started with our salesperson (Jessie),and we were SOLD! Personable, respectful, professional and polite. More

by pcc.inc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Choong
May 10, 2022 -

Mercedes-Benz of El Dorado Hills responded

Our goal is your complete satisfaction. Enjoy your beautiful new Mercedes Benz!

May 09, 2022

Great customer service very reliable they do their very best to make everything convenient for the customers highly recommended. More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
May 12, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the feedback!

April 29, 2022

Mechanic was great. I was not happy about waiting 45 minutes to go on a test drive but they were able to fix the problem on the spot so I did not have to return to pick More

by R. Gargiulo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
May 02, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the feedback. We appreciate your business and sincerely apologize for the inconvenience.

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