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Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
2,210 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team.
Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel.
Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,210 reviews
May 21, 2022
The service department never ceases to amaze me on their friendless, customer service and quality of work. I always appreciate my service advisor David K. Taking great care of us!!! friendless, customer service and quality of work. I always appreciate my service advisor David K. Taking great care of us!!! More
by mike.stephens
Verified CustomerEmployees Worked With
David Kaplan
May 20, 2022
My service appointment was great. Dave was very helpful, as was Luis. The techs did a great job servicing my car. Everything was perfect per usual. Dave was very helpful, as was Luis. The techs did a great job servicing my car. Everything was perfect per usual. More
by Kris
Employees Worked With
Luis, David Kaplan
May 20, 2022
Service was great as usual. Staff is very professional and understanding. Minimize any inconvenience. They have a great group of folks there. Would certainly recommend them to Staff is very professional and understanding. Minimize any inconvenience. They have a great group of folks there. Would certainly recommend them to all of my friends. More
by skygod2672
Employees Worked With
David Kaplan, PJ Mander
May 19, 2022
I have used Peter Alexan to purchase many vehicles from the Rocklin Dealership. I highly recommend him and this dealership for their outstanding customer service. It is always a pleasure to come to this the Rocklin Dealership. I highly recommend him and this dealership for their outstanding customer service. It is always a pleasure to come to this Mercedes dealership. I also recommend Casey Shears the finance manager. Peter and Casey are excellent at their job. More
by honeystopthecar
Employees Worked With
Peter Alexan, Casey Shears
May 11, 2022
Great service and even greeted me by name! Fast and easy…I was in out out very quickly!! Fast and easy…I was in out out very quickly!! More
by staci0
Employees Worked With
Brandon in service was excellent, as was the man outside that greeted me and retrieved my vehicle!, Mike Zilverberg
April 29, 2022
Mechanic was great. I was not happy about waiting 45 minutes to go on a test drive but they were able to fix the problem on the spot so I did not have to return to pick I was not happy about waiting 45 minutes to go on a test drive but they were able to fix the problem on the spot so I did not have to return to pick up the car. I don’t think the issue was the service department but the administrator who scheduled it did not make a note that I needed to go on a test drive. More
by R. Gargiulo
Employees Worked With
Gayton DeRosa
