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Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
2,210 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team.
Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel.
Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,210 reviews
November 04, 2017
Great customer service My vehicle left the service dept with the reason for the visit not fixed. I promptly returned to have it addressed; Daniel Clark had a courtesy car i My vehicle left the service dept with the reason for the visit not fixed. I promptly returned to have it addressed; Daniel Clark had a courtesy car in literally two minutes and had me back on my way. I know they felt perturbed sending a vehicle out not fixed but these things happen. Good customer service is measured when there is “a problem” in many cases and they handled this well. The car was fixed properly in only a couple of days and Daniel Clark surprised us with a gift card for the extra trouble. I appreciate that kind of gesture; it helps the customer to feel taken care walking out of there after an issue. More
by HALL_JESSE
Verified CustomerEmployees Worked With
Daniel Clark
November 03, 2017
Service Experience I have always received great customer service and quality repairs. I have found MB dealers to be a little higher cost but one can count on quality of I have always received great customer service and quality repairs. I have found MB dealers to be a little higher cost but one can count on quality of work and knowledge of cars, I have two Mercedes (C230/SL550) Been a customer since 2007. More
by WHAYDEN103
Employees Worked With
Lisa Brown, Daniel Clark, Don Vanderschoot, Gayton DeRosa
November 02, 2017
E350 Fuel gasket leak Our E350 would emit the strong smell of gas when we filled the tank and left it in our garage. We took it to MBZ of EDH and they diagnosed a failed g Our E350 would emit the strong smell of gas when we filled the tank and left it in our garage. We took it to MBZ of EDH and they diagnosed a failed gasket. The repair was done promptly and covered under the warranty... Service reps are always polite and knowledgeable. More
by mel.koenig34
Employees Worked With
Daniel Clark
November 02, 2017
Excellent experience. From drop-off to pick-up, everything went as scheduled. Representives were very professional and polite and they even washed my car. Would definitel From drop-off to pick-up, everything went as scheduled. Representives were very professional and polite and they even washed my car. Would definitely recommend The dealership. More
by HBISHOP111
Employees Worked With
Adam Ruff
October 30, 2017
Best Mercedes Service Ever My husband and I have dealt with Mercedes-Benz of El Dorado Hills ever since they opened. We would go nowhere else. The service is superb and my car i My husband and I have dealt with Mercedes-Benz of El Dorado Hills ever since they opened. We would go nowhere else. The service is superb and my car is always returned in perfect condition, including a sparkling car wash! More
by mhopkins
Employees Worked With
Daniel Clark
October 30, 2017
Great customer service Customer services at edh mercedes always exceed my expections for all of my visits. They begin with providing us a 100 percent satisfaction guarantee. Customer services at edh mercedes always exceed my expections for all of my visits. They begin with providing us a 100 percent satisfaction guarantee. That kind of promises will keep the customers around amd I am one of them. More
by GARY_YOUNGSTER03
Employees Worked With
Daniel Clark, Don Vanderschoot, Gayton DeRosa
October 27, 2017
It Just Couldn't Get Any Better! Jason Downing of MBZ, El Dorado Hills, just never, ever misses a beat! I so appreciate the outstanding service that I continually receive. Kudos to Jason Downing of MBZ, El Dorado Hills, just never, ever misses a beat! I so appreciate the outstanding service that I continually receive. Kudos to Jason Downing! More
by MBZ BLING
Employees Worked With
Jason Downing
October 27, 2017
SERVICE REVIEW Don as service manager, do good job as always. He does a great each time with clear understanding and responsibility. I recommend him to my family and Don as service manager, do good job as always. He does a great each time with clear understanding and responsibility. I recommend him to my family and friends. Senrayan More
by senrayan
Employees Worked With
Lisa Brown, Zach Shiner, Paul Antoci, Don Vanderschoot
October 26, 2017
Great service as usual I'm always grateful to come in to this dealership for service. Everyone e if efficient courteous and professional. Daniel has been managing the servic I'm always grateful to come in to this dealership for service. Everyone e if efficient courteous and professional. Daniel has been managing the servicing of my cats for over 10 years and I prefer to not take my car to anyone or anywhere else. I highly recommend his dealership for service on your new or used Mercedes Benz. More
by CMSCURA
Employees Worked With
Daniel Clark
October 04, 2017
Best of the Best My experience was exemplary from every perspective. All of the representatives were extremely knowledgeable and professional, moreover, they were tru My experience was exemplary from every perspective. All of the representatives were extremely knowledgeable and professional, moreover, they were truly concerned about my well being not only to sell me a car, but to insure that I was satisfied throughout. More
by perkins5807
Employees Worked With
Pat Upright, Zach Shiner, Nick Martin
