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Mercedes-Benz of El Dorado Hills

El Dorado Hills, CA

3.8
2,210 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team. Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel. Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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1000 Mercedes Ln

El Dorado Hills, CA

95762

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Showing 2,210 reviews

October 03, 2017

Quick fix with high quality Dan has been my main service contact for 4 years. He is very responsive, patient to customer. The service team did a good job! Thanks to Dan & his tea More

by CONGYZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
September 29, 2017

Overcharging. Service often unfriendly Charging for loaner cars and even when waiting for parts. No car wash. Slow to acknowledge while waiting. Cashiers desk hot and cold, either very frie More

by DAWNTAYLOR912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Sabbagh, Gayton DeRosa
Nov 02, 2017 -

Mercedes-Benz of El Dorado Hills responded

We are very sorry to hear your experience with Mercedes Benz of El Dorado Hills has been anything less than satisfactory. We sincerely apologize and hope we can regain your trust. Thank you for taking the time to give us your feedback.

September 28, 2017

excellent dealership and service department I have bought two cars from MB of EDH. Mike Sabbagh helped me with the purchase of my 2017 E300. Gayton DeRosa has been my service adviser for many ye More

by georgebell187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sabbagh, Gayton DeRosa
September 28, 2017

Worn Tires Gayton always takes the time to make the customer feel important. The issue was identified and there was no charge for the evaluation. Two Thumbs up f More

by FMDALL
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
September 27, 2017

My best experience ever with service at an auto dealer I was absolutely ecstatic in finding the Mercedes Benz of Eldorado Hill, CA dealer, as my experience with previous ones has been very poor. Now—I More

by MICHAELAVSW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
September 27, 2017

Don covered all the bases Don made sure everything I asked to be checked was taken care of, down to the hand wash. I appreciated that he went to personally check on my car whil More

by blsev6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
September 27, 2017

Awesome Excellent. Period. Mercedes Benz of El Dorado Hills is first cabin always. From sales to service I've never been disappointed. Thanks Mercedes Benz of More

by dmilitaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Downing, Pat Upright, Daniel Clark, Derek Upright, Adam Ruff
September 27, 2017

great experience They were all awesome. Made my experience shopping for car a lot of fun. Nice facility and friendly customer service. Demi was GREAT, had such a posit More

by lenorereeva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Upright, Gregory Thompson, Demi LeMarquand
September 27, 2017

Great Service From the minute you arrive at Mercedes Benz you are greated with a smile and walked into the lobby area as you wait for your service. They are always More

by GINABARRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark, Don Vanderschoot
September 27, 2017

Don work with customers Great service and customers oriented. Work hard to make sure customers is satisfy and cost justified. I deal with multiple dealerships all over Northe More

by JoeE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
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