
Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Quick fix with high quality Dan has been my main service contact for 4 years. He is very responsive, patient to customer. The service team did a good job! Thanks to Dan & his tea Dan has been my main service contact for 4 years. He is very responsive, patient to customer. The service team did a good job! Thanks to Dan & his team members! More
Overcharging. Service often unfriendly Charging for loaner cars and even when waiting for parts. No car wash. Slow to acknowledge while waiting. Cashiers desk hot and cold, either very frie Charging for loaner cars and even when waiting for parts. No car wash. Slow to acknowledge while waiting. Cashiers desk hot and cold, either very friendly or surly. Would be nice if snacks or beverages were replenished for those waiting. More
excellent dealership and service department I have bought two cars from MB of EDH. Mike Sabbagh helped me with the purchase of my 2017 E300. Gayton DeRosa has been my service adviser for many ye I have bought two cars from MB of EDH. Mike Sabbagh helped me with the purchase of my 2017 E300. Gayton DeRosa has been my service adviser for many years and has always giving me excellent service. I would highly recommend MB of EDH More
Worn Tires Gayton always takes the time to make the customer feel important. The issue was identified and there was no charge for the evaluation. Two Thumbs up f Gayton always takes the time to make the customer feel important. The issue was identified and there was no charge for the evaluation. Two Thumbs up for Gayton !! More
My best experience ever with service at an auto dealer I was absolutely ecstatic in finding the Mercedes Benz of Eldorado Hill, CA dealer, as my experience with previous ones has been very poor. Now—I I was absolutely ecstatic in finding the Mercedes Benz of Eldorado Hill, CA dealer, as my experience with previous ones has been very poor. Now—I would drive from anywhere to have them solve any of my car problems. I can't find enough words to praise this Service Department, from the greeting person, to the Assistant Service Manager, Mr. Gayton DeRosa and his whole team. I am a very difficult person to please, but they are all the top! More
Don covered all the bases Don made sure everything I asked to be checked was taken care of, down to the hand wash. I appreciated that he went to personally check on my car whil Don made sure everything I asked to be checked was taken care of, down to the hand wash. I appreciated that he went to personally check on my car while it was in the service area. More
Awesome Excellent. Period. Mercedes Benz of El Dorado Hills is first cabin always. From sales to service I've never been disappointed. Thanks Mercedes Benz of Excellent. Period. Mercedes Benz of El Dorado Hills is first cabin always. From sales to service I've never been disappointed. Thanks Mercedes Benz of EDH. More
great experience They were all awesome. Made my experience shopping for car a lot of fun. Nice facility and friendly customer service. Demi was GREAT, had such a posit They were all awesome. Made my experience shopping for car a lot of fun. Nice facility and friendly customer service. Demi was GREAT, had such a positive attitude! More
Great Service From the minute you arrive at Mercedes Benz you are greated with a smile and walked into the lobby area as you wait for your service. They are always From the minute you arrive at Mercedes Benz you are greated with a smile and walked into the lobby area as you wait for your service. They are always ready to provide good feedback on your repairs and I really enjoy getting my car back sparkling clean. More
Don work with customers Great service and customers oriented. Work hard to make sure customers is satisfy and cost justified. I deal with multiple dealerships all over Northe Great service and customers oriented. Work hard to make sure customers is satisfy and cost justified. I deal with multiple dealerships all over Northern CA (San Jose, Walnut Creek, Oakland and El Dorado).... El Dorado is on top of my list. More