Mercedes-Benz of El Dorado Hills

Excellent The service is always :right on" as it always is. They do not try to over-sell on items not really necessary. Always very friendly. The service is always :right on" as it always is. They do not try to over-sell on items not really necessary. Always very friendly. More

Always great service. I can depend on Service department to take care of keeping my car in good condition. I am always greeted upon arrival, and see Daniel who is really o I can depend on Service department to take care of keeping my car in good condition. I am always greeted upon arrival, and see Daniel who is really on top of things, very professional and I enjoy doing business with him. More

Need to improve customer service and Mercedes Benz standards The staff at service center was not welcoming. It was 105 degree outside and no one even asked if I want water to drink. It took 1hr 30 mins to change The staff at service center was not welcoming. It was 105 degree outside and no one even asked if I want water to drink. It took 1hr 30 mins to change 1 tire of my recently bought Mercedes, I had an appointment taken for this service and reserved tire purchase online through call 1 day in advance. No one called me back to check on my feedback on recent service provided. Overall lot need to improve to welcome customer and keeping Mercedes Benz standards and reputation. More

Best place to buy. Everything I asked for a question, they always give me the best answers. That's what made me convinced me to here. Though most I asked is what I learn Everything I asked for a question, they always give me the best answers. That's what made me convinced me to here. Though most I asked is what I learned shopping in the internet before I made my decision to meet the salesman for the first time. Excellent More

Very pleasant experience Salesperson, Bob Michalik was very knowledgeable and professional! His knowledge of the car and its systems was remarkable. His superior knowledge i Salesperson, Bob Michalik was very knowledgeable and professional! His knowledge of the car and its systems was remarkable. His superior knowledge is still very fantastic. More

Awesome service delivered with impeccable customer service! Everyone at EDH Mercedes, but especially the gang over at Service. My car goes is in trusted hands when drop it off, and I am always treated as a valu Everyone at EDH Mercedes, but especially the gang over at Service. My car goes is in trusted hands when drop it off, and I am always treated as a valued customer. More

Every time we need some thing for our car it is completed fa All staff is great, Bob Michalek & Greg Thompson helped us with our last Mercedes we bought in El Dorado Hills. Would Definitely Recommend to anyone. All staff is great, Bob Michalek & Greg Thompson helped us with our last Mercedes we bought in El Dorado Hills. Would Definitely Recommend to anyone. More

Excellent service at Mercedes Benz in EDH!! I always receive excellent service from Don and the team in EDH. I am always able to get an appointment right away and Don always takes great care to I always receive excellent service from Don and the team in EDH. I am always able to get an appointment right away and Don always takes great care to make sure my car is serviced perfectly. The mechanics do a great job, the front desk istaff is always friendly and efficient, the gentlemen at the front are always nice, and Don always treats me like we've known each other our whole lives!! Thank you, EDH Mercedes Benz!!!! More

Great customer services This place is awesome, they are good on price and customer service from Fred our salesman was second to none. This was by far the best put of the ton This place is awesome, they are good on price and customer service from Fred our salesman was second to none. This was by far the best put of the tons of dealers we went to. More