Mercedes-Benz of El Dorado Hills

Don Gives Great Service Don Vanerschoot gave me great service. He explains any issues in terms I can understand and communicates when needed. He is always so helpful when I Don Vanerschoot gave me great service. He explains any issues in terms I can understand and communicates when needed. He is always so helpful when I bring my SUV in for service. Just one small item, someone tried to clean the inside of my wind shield and left it very "streaky". It was worse after I pick me car up then when I brought it in. More

Service experience is outstanding! Daniel Clark is an outstanding service advisor. He is proactive in letting me know what is coming and deals with issues right the first time, The se Daniel Clark is an outstanding service advisor. He is proactive in letting me know what is coming and deals with issues right the first time, The service staff at MB of EDH is top notch. From check in, to drop offs and pick ups, to keeping you informed, to check out and getting your clear car back. PERFECTION! More

Great staff and amazing service Being a long time Mercedes owner I appreciate and expect great service. The folks at MBZ of el dorado hills have never disappointed me. The service Being a long time Mercedes owner I appreciate and expect great service. The folks at MBZ of el dorado hills have never disappointed me. The service is thorough and competent. More

Superb Customer Service! This is one stellar MBZ dealership....and I've been to plenty in my 20 years of owning a Mercedes! Highly recommend this service department to anyo This is one stellar MBZ dealership....and I've been to plenty in my 20 years of owning a Mercedes! Highly recommend this service department to anyone. Friendly, Knowledgable Folks that work here. More

they fixed a problem that had been plaguing us for years. They fixed something that had been going on for years - a check engine warning that kept coming on no matter what they did. It turned out to be a rel They fixed something that had been going on for years - a check engine warning that kept coming on no matter what they did. It turned out to be a relay that needed to be replaced. More

Great service! They have a duperb customer service at this location. They really take time to take care of you. And your need. I highly recommend it. They have a duperb customer service at this location. They really take time to take care of you. And your need. I highly recommend it. More

Friendly place for service. I always come back to El Dorado Mercedes for service. The service department is very friendly and I work with Don Vanderschoot and he always keeps me I always come back to El Dorado Mercedes for service. The service department is very friendly and I work with Don Vanderschoot and he always keeps me informed about what is going on with my cars. More

Multiple visits for items related to initial repair Gayton was great, however, service was substandard having to bring car back twice to remedy problems resulting from them installing a new windshield. Gayton was great, however, service was substandard having to bring car back twice to remedy problems resulting from them installing a new windshield. Also, they say they do check on tires etc and never happened. Had bent rim from potholes and they were great getting it handled very quickly do to the fact we were moving out of the area the next day. As I said, Gayton was great and very helpful in every situation. It's the mechanics that need help!!! More

Amazing Experience They are always amazing and Mike is on top of his game!! I highly recommend going to this dealership for any of your Mercedes needs. They are always amazing and Mike is on top of his game!! I highly recommend going to this dealership for any of your Mercedes needs. More