Mercedes-Benz of El Dorado Hills

Compassionate service/Treated like family I am a long-standing Mercedes Benz of El Dorado customer. With a host of medical issues, including deteriorating eyesight, I was contemplating purchas I am a long-standing Mercedes Benz of El Dorado customer. With a host of medical issues, including deteriorating eyesight, I was contemplating purchasing a less expensive car at the end of my lease to enjoy the final years of my driving privileges. Pat and Chet went above and beyond to work with my husband and I to enjoy the same luxurious safety and comfort at a price that we could all agree upon. Thank you both! More

Will be long time repeat customer this experience was like visiting family to get a car. OUTSTANDING I have had BMWs and that purchasing experience was no where near this! When you buy this experience was like visiting family to get a car. OUTSTANDING I have had BMWs and that purchasing experience was no where near this! When you buy a car like Mercedes you expect the atmosphere and customer service to be classy and this was! More

Consistent Customer Service I have been using Mercedes of EDH for over 10 years and from the beginning, I have had a great experience. My Service Mgr. Don is very attentive and I have been using Mercedes of EDH for over 10 years and from the beginning, I have had a great experience. My Service Mgr. Don is very attentive and I feel we have become friends over these last few years. The work is always done without any issues and always on time. More

thank you! I bought in Rocklin but service in EDH. I'll buy my next one in EDH. Thank you service and Daniel Clark! I met the part manager, he was great. I bought in Rocklin but service in EDH. I'll buy my next one in EDH. Thank you service and Daniel Clark! I met the part manager, he was great. More

I love that vandersnoot dude. Hella cool. What's not to like?My initial impression of meeting with Don was a big warm dutchman. Friendly ,and reminded me a bit of my time in germany. I really What's not to like?My initial impression of meeting with Don was a big warm dutchman. Friendly ,and reminded me a bit of my time in germany. I really liked this guy. Im not gay, but could be convinced. Lol. Just joking. I seriously just got a comfortable feeling here at the well appointed dealership and excellent timely service as always. Just one more reason this is my 3rd Mercedes and there will be a 4th. Excellence in all areas attracting excellent happy people. More

Customer for life Don, hands down the most honest service advisor I have ever dealt with!! He has always greeted us with a smile even when he is slammed. We have had Don, hands down the most honest service advisor I have ever dealt with!! He has always greeted us with a smile even when he is slammed. We have had several interactions with him on multiple vehicles and I wouldn't think about having anybody else deal with our cars! More

What a great dealer and staff ! Gayton is always honest and thorough, I cannot imagine working with anyone else ! I have been a customer of Von House since 1980 and I have never been Gayton is always honest and thorough, I cannot imagine working with anyone else ! I have been a customer of Von House since 1980 and I have never been happier ! More

Not a car dealer! Mercedes-Benz of El Dorado Hills is not a car dealer but a professional organization dedicated to meet your automotive needs, be it the purchase of a Mercedes-Benz of El Dorado Hills is not a car dealer but a professional organization dedicated to meet your automotive needs, be it the purchase of a new vehicle or pre-owned one and the meticulous service of your MBZ vehicle. You will just never be disappointed dealing with their professional staff. More

A****++ Thank you. Great People .....very clean and extremely professional organization . people are knowledgeable and do the best for all customer Thank you. Great People .....very clean and extremely professional organization . people are knowledgeable and do the best for all customers. we will always recommend this dealer ship to our friends and relatives More

Always a Great Experience I take our vehicle to El Dorado Hills Mercedes because I have confidence that things will be done correctly! I thought I would never say this but I a I take our vehicle to El Dorado Hills Mercedes because I have confidence that things will be done correctly! I thought I would never say this but I actually enjoy taking the car to the dealer for service! It is always a great experience to visit and have this feeling that I made the right decision of purchasing our vehicle here. Gayton DeRosa is a pleasant and knowledgeable service representative. More