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Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
2,210 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team.
Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel.
Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,210 reviews
May 02, 2017
Quick, easy, fun! Bob at El Dorado Hills-Mercedes Benz made my first Mercedes-Benz purchase very smooth! He was attentive to all my needs and put me in the perfect vehi Bob at El Dorado Hills-Mercedes Benz made my first Mercedes-Benz purchase very smooth! He was attentive to all my needs and put me in the perfect vehicle. The overall experience was great, we will be back soon for another vehicle and will be more then happy to deal with Bob again! More
by torreshec40
Verified CustomerEmployees Worked With
Bob Michalek
April 30, 2017
Great service I had to have some warranty work done on my car again. The rear spoiler had to be reattached for a 2nd time. Worked with Adam Ruff and he provided g I had to have some warranty work done on my car again. The rear spoiler had to be reattached for a 2nd time. Worked with Adam Ruff and he provided great service and communication. More
by erock901
Employees Worked With
Adam Ruff
April 29, 2017
top notch professional, went above and beyond anything they needed to do. chet was responsive and communicative, loaner car was a great touch. in and out in un professional, went above and beyond anything they needed to do. chet was responsive and communicative, loaner car was a great touch. in and out in under and hr. not. mercedes guy, but if i ever was to buy one this would be my dealer of choice More
by ebendrucker
Employees Worked With
Ryan Skelly, Chet Wagner
April 25, 2017
Best dealership I was at El Dorado Mercedes Benz dealership 3 times always satisfyied with service they provide. Don is nice guy. everything was done to my satisfacti I was at El Dorado Mercedes Benz dealership 3 times always satisfyied with service they provide. Don is nice guy. everything was done to my satisfaction. I would recommend Mercedes Benz of El Dorado Hills to my friends and family More
by SERSAGLEO
Employees Worked With
Victoria Roth, Don Vanderschoot
April 24, 2017
2017 GLC purchase This was one of the easiest car shopping experiences I have had. Both the sales manager and salesman were attentative and helpful. They were thorough This was one of the easiest car shopping experiences I have had. Both the sales manager and salesman were attentative and helpful. They were thorough in explaining all relevant details pertaining to the vehicle. More
by tjhammam
Employees Worked With
Ryan Skelly, Derek Upright
April 23, 2017
Very satisfied The dealership was very attentive and courteous to our wants and needs. Very professional and kind. Second car we purchased from them. Will come back The dealership was very attentive and courteous to our wants and needs. Very professional and kind. Second car we purchased from them. Will come back to purchase our next MB from these guys. More
by browns5
Employees Worked With
Nick Martin, Ryan Skelly, Derek Upright
April 21, 2017
Love the Service MBofELDH hate the Cost of service! My wife & I have been a part of the Mercedes-Benz family for 20 years, our 1st car (that we still have) 1998 E-320 for her, then 2000 ML-320 for me th My wife & I have been a part of the Mercedes-Benz family for 20 years, our 1st car (that we still have) 1998 E-320 for her, then 2000 ML-320 for me then traded in for 2010 GLK. Chris Roth & the folks at MB of Sacramento made us feel so special, we knew that MB was the best we could do for safety & longevity with cars/SUV's; even though Chris has moved up in stature with MB, he has never forgotten who 'the little folks' are. Then there's Daniel Clark, he has taken care of our vehicles for past several years & we are very happy with all that he has done for us- keeping our vehicles going! My only, and biggest, concern is the cost for servicing, the price you pay for driving a luxury car. Yes, there are 'loyalty' discounts which are greatly appreciated, however, with my most recent B service, I had sticker shock, the days of changing your own plugs & oil ruined me for the 21st century reality- windshield washer fluid $10.50, seriously! Bottom line- we L-O-V-E Mercedes Benz, it's just that it is pricing me out of possibly coming back for service. Sincerely, Linda More
by LALATTANZIO
Employees Worked With
Daniel Clark
April 19, 2017
Exceptional service experience Dan always make the service experience as convenient and straight forward as possible. The dealership is immaculate and everyone from the drivers to Dan always make the service experience as convenient and straight forward as possible. The dealership is immaculate and everyone from the drivers to the receptionists are focused on customer service, Great experience! More
by MINDY.BERGSTROM
Employees Worked With
Daniel Clark
April 17, 2017
Personal Service Very personal and professional service, starting from Mike, our salesperson, to finance, and service personnel. I was very impressed with the young m Very personal and professional service, starting from Mike, our salesperson, to finance, and service personnel. I was very impressed with the young man (cannot remember his name) who helped me understanding all the car features. More
by bella330
Employees Worked With
The young man who demonstrated it all car features when we picked the car up. 5 star service., Zach Shiner, Mike Sabbagh, Daniel Clark
April 17, 2017
Excellent as always Daniel is the best service advisor in the business. I don't wish to take my MB's anywhere else. Fast, courteous and prompt service. Great communicatio Daniel is the best service advisor in the business. I don't wish to take my MB's anywhere else. Fast, courteous and prompt service. Great communication keeping me aware of what is happening with my car. Thank you very much! More
by CMSCURA
Employees Worked With
Daniel Clark
