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Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
2,210 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team.
Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel.
Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,210 reviews
Verified Customer
April 20, 2022
Normally service if fabulous and my service advisor, Daniel Clarke, is beyond fabulous. However, he was off when I picked up my car Monday. The usual porter, Scotty, wasn’t there either. His replacement Daniel Clarke, is beyond fabulous. However, he was off when I picked up my car Monday. The usual porter, Scotty, wasn’t there either. His replacement, Bert, couldn’t find my car! Then he told me I’d have to wait over an hour to get my car washed! I realize I’m being very picky but for $8300 in repairs, being a customer for 20 years and buying three cars from Mercedes of El Dorado Hills, I expect better service. More
by CANDERS2
Employees Worked With
Bert needs some high end customer service training., Daniel Clark
April 19, 2022
I have used Mercedes Benz of El Dorado Hills to service my Mercedes since 1999, and they have done an excellent job with my 1999 C 230 that now has 197,000 miles on it. And I'm off to a great start with my my Mercedes since 1999, and they have done an excellent job with my 1999 C 230 that now has 197,000 miles on it. And I'm off to a great start with my recently purchased 2019 C 300. Good sales crew, good service crew. More
by JRAYLEWIS
Employees Worked With
Gayton DeRosa
April 19, 2022
I have been a customer at many of the Mercedes Service Centers. I must say that Mercedes-Benz Of El Dorado Hills is the best of the best. They are conscientious and seem to really care about the customer. Centers. I must say that Mercedes-Benz Of El Dorado Hills is the best of the best. They are conscientious and seem to really care about the customer. They take very good care of this customer! More
by LazyT2
Employees Worked With
Gayton DeRosa, Matt Coats
April 07, 2022
These people are very courteous and capable. I had taken my car FOUR times to a local tire shop because my gauge was constantly lit up saying “check tire pressure”. The tire shop added air and c I had taken my car FOUR times to a local tire shop because my gauge was constantly lit up saying “check tire pressure”. The tire shop added air and could not find a problem. After extensive detective work including taking the tire off the rim, this El Dorado Mercedes service center located and repaired the problem. It was not a defective gauge. Afterwards they cleaned the car inside and out. At pick up I learned there was NO CHARGE. Now how good is that? 😋 More
by DEBRA.LAVOI
Employees Worked With
Gayton DeRosa
