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Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
2,210 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team.
Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel.
Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,210 reviews
October 28, 2016
Efficient and profrssional Don was very thorough and professional. All other staff were equally as competent. Scott shuttled me home quickly and picked me up on time. Cashier Don was very thorough and professional. All other staff were equally as competent. Scott shuttled me home quickly and picked me up on time. Cashier was very pleasant as well. More
by Paco
Verified CustomerEmployees Worked With
Don Vanderschoot
October 27, 2016
"Excellent Service" Daniel is great, always attentive and professional, he is always so pleasant to deal with, and no matter what the problem is.......small or big....... Daniel is great, always attentive and professional, he is always so pleasant to deal with, and no matter what the problem is.......small or big.......he fixes it. We have known Daniel for a long time and he has never failed us..........Good Job Daniel !!!!! More
by Monica
Employees Worked With
Daniel Clark
October 26, 2016
Always Taking Care of Everything! Daniel is always there when I need him. He is very knowledgeable and is always prepared to find a solution for whatever my service need may be. He i Daniel is always there when I need him. He is very knowledgeable and is always prepared to find a solution for whatever my service need may be. He is dependable and reliable. I will keep coming back to Daniel for his superior service and professional attitude. More
by ceyaka
Employees Worked With
Daniel Clark
October 24, 2016
Excellent buying experience. Nick and Ryan made it a excellent buying experience and it was a very easy transaction. I would highly recommend this dealership and these two indivi Nick and Ryan made it a excellent buying experience and it was a very easy transaction. I would highly recommend this dealership and these two individuals for their outstanding service. More
by acoad
Employees Worked With
Nick Martin, Ryan Skelly
October 22, 2016
Excellent Service Have utilized your EL Dorado Hills dealership for nearly 10 years and always were treated with respect, decency and good service overall. No compla Have utilized your EL Dorado Hills dealership for nearly 10 years and always were treated with respect, decency and good service overall. No complaints ever. More
by djshasta
Employees Worked With
Also, Ryan (new car delivery) was extremely helpful in explaining the GLA components to both my wife and I. , Daniel Clark, Ryan Skelly, Gregory Thompson
October 21, 2016
Great Service Don was wonderful. I had not none that the service would be a lengthy one, and had not made any arrangements for transportation while my car was bein Don was wonderful. I had not none that the service would be a lengthy one, and had not made any arrangements for transportation while my car was being serviced. Don provided me with a loaner so I could go on with my day. Thank you so much Mercedes-Benz of El Dorado Hills More
by marcia.spain
Employees Worked With
Don Vanderschoot
October 20, 2016
Outstanding Service I would not take my car anywhere else for service, and I would not see anyone but Daniel Clark. His knowledge and professionalism is the best, bar non I would not take my car anywhere else for service, and I would not see anyone but Daniel Clark. His knowledge and professionalism is the best, bar none! More
by ATILLC1550
Employees Worked With
Daniel Clark
October 20, 2016
Great Customer service Very pleasant environment and most helpful service providers. Never leave dissapointed. Looking forward to my next car purchase here. Excellent custo Very pleasant environment and most helpful service providers. Never leave dissapointed. Looking forward to my next car purchase here. Excellent customer service and great car purchase experience. Love EL Dorado Hills Mercedes Benz! More
by DOSTARTRAINA
Employees Worked With
Don Vanderschoot
October 19, 2016
MB experience My purchase experience and subsequent service experiences at Mercedes benz of el dorado hills have been pleasant. I would recommend this dealership fo My purchase experience and subsequent service experiences at Mercedes benz of el dorado hills have been pleasant. I would recommend this dealership for both sales a service, everyone I've interacted with has been polite, courteous and professional. More
by pzielinski
Employees Worked With
Lisa Brown, Daniel Clark
October 19, 2016
Mixed experience When my wheel broke and I got a flat tire, the roadside service agent was very nice and professional. When he took the wheel off, though, we saw that When my wheel broke and I got a flat tire, the roadside service agent was very nice and professional. When he took the wheel off, though, we saw that it was cracked down the middle and there was no outward damage to the tire - very unusual. I drove back down the road where the tire had gone flat and did not see anything that could have caused damage like that. When I called later that morning to order a new wheel, I was told it was being ordered and should be in in 2 days (a Saturday). On Monday I brought in the car to have the wheel replaced, only to find out they never ordered it. I argued with the assistant service manager over whether the wheel should be covered under warranty- I believed the wheel had failed under normal driving conditions, he insisted I had hit something. Finally I gave up and asked him to order the wheel anyway. 2 more days later it arrived and I took the car in for replacement. The service manager and I discussed the difference of opinion on how the wheel had become damaged, and he agreed to sell it to me (and the tire) at cost with no labor for installation. An okay outcome in my opinion, although not what I believe to be fair. There is a class action lawsuit against Mercedes Benz for wheels failing and not being covered by warranty, and I truly believe my situation is another example of this problem. More
by MB Owner
Employees Worked With
Roadside service, maybe Mike?, Jason Downing, Don Vanderschoot
